Patient Billing & Insurance Liaison

Quadax; Middleburg Heights (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Quadax in Ohio seeks a Patient Billing Specialist to review case histories, verify reimbursement steps, and move patients through the billing process. You will collaborate with clients, notify them of status, and ensure accuracy in billing communications.

The role emphasizes confidentiality, strong written and verbal communication, and the ability to multitask in a fast-paced environment. Prior health insurance experience is a plus, with a focus on customer service excellence and attention to

Qualifications

• Knowledge of health insurance terminology and the reimbursement process.
• Superior customer service skills.
• Detail oriented with the ability to maintain confidentiality.
• Ability to multitask and work independently while meeting time standards.

Responsibilities

• Review case histories to ensure reimbursement steps are completed.
• Notify clients via email or work list when a patient is entering billing.
• Answer client questions regarding a patient’s case history.
• Call patients for updated insurance information.
• Offer financial assistance and payment plans to patients.
• Send statements and billing communications to patients.
• Comply with all billing SOPs and meet task time standards.
• Participate in team meetings and provide case updates.

Skills

Health insurance terminology

Customer service

Detail oriented

Confidentiality

Multitasking

Written and verbal communication

Education

High School diploma or GED

Four or more years of on-the-job experience

Job description

Quadax in Ohio seeks a Patient Billing Specialist to review case histories, verify reimbursement steps, and move patients through the billing process. You will collaborate with clients, notify them of status, and ensure accuracy in billing communications.

The role emphasizes confidentiality, strong written and verbal communication, and the ability to multitask in a fast-paced environment. Prior health insurance experience is a plus, with a focus on customer service excellence and attention to