Patient Billing & Correspondence Specialist (Onsite)

Trinity Health Mid-Atlantic; Davenport (IA); On-site; USD 21,000 - 32,000; Full time

Job summary

Trinity Health Davenport, IA is seeking a Full-time Mailroom/Correspondence Clerk to support Patient Business Services. Onsite role handling day-to-day correspondence, scanning documents into OnBase, indexing, and distributing mail with accuracy and timeliness.

Requires a high school diploma, 1 year hospital or financial service experience, data entry 50–60 keystrokes per minute, and proficiency with Microsoft Office. Strong communication and independent work ability are essential.

Qualifications

• High school diploma or equivalent required.
• 1 year of work experience in a hospital/clinic, insurance company, or financial service setting.
• Data entry speed of 50–60 keystrokes per minute.
• Excellent verbal and written communication and organizational abilities.
• Ability to work independently and in a collaborative environment.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).

Responsibilities

• Sorts and distributes incoming correspondence to appropriate resources.
• Scans and indexes documents into the imaging system (OnBase or similar).
• Updates patient and insurance correspondence in the accounting system.
• Resubmits corrected mailing information and maintains accurate envelopes.
• Provides support for billing and follow-up teams with document handling.

Skills

Data entry

Communication

Interpersonal skills

Microsoft Office

Time management

Independent work

Education

High school diploma

Tools

Microsoft Office

Job description

Trinity Health Davenport, IA is seeking a Full-time Mailroom/Correspondence Clerk to support Patient Business Services. Onsite role handling day-to-day correspondence, scanning documents into OnBase, indexing, and distributing mail with accuracy and timeliness.

Requires a high school diploma, 1 year hospital or financial service experience, data entry 50–60 keystrokes per minute, and proficiency with Microsoft Office. Strong communication and independent work ability are essential.