Patient Billing & Collections Specialist II

100 Lawrence Memorial Hospital; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development

Excellent benefits

Job summary

LMH Health is seeking a Patient Accounts Representative to manage timely and accurate billing and collections for hospital claims from patients and third-party payers. You will review claims, attach supporting documentation, analyze payments, and ensure compliance with billing requirements.

The role emphasizes internal customer service, professional conduct, and timely follow-up on outstanding claims, with regular attendance and a focus on accuracy and dignity in patient interactions.

Qualifications

• Required: High School diploma or equivalent.
• Preferred: Two years’ experience of third party billing and follow up, in a healthcare setting.

Responsibilities

• Understands the importance of internal customer services.
• Maintains a positive working relationship and communicates appropriately.
• Maintains professional atmosphere through responsible actions and deeds.
• Acts in a professional manner representing the department appropriately at all times.
• Maintains knowledge and ensures compliance with third party payer and government billing requirements.
• Responds to patient questions with concern at all times, treating them with respect and dignity.
• Performs audits of patient accounts to ensure accuracy and timely payment.
• Verify insurance benefits for commercial, Medicare and Medicaid Payers via phone and website.
• Identifies and corrects billing errors and resubmits claims.
• Ensures timely follow up and appropriate escalation of outstanding claims with third party payers.
• Review EOB’s and initiate appeals as necessary.
• Verifies payments and discounts with insurance carriers.
• Works appeals and denials.
• Performs other duties as assigned or requested.
• Regular and reliable attendance is an essential function of this position.

Skills

Billing

Customer service

Education

High School diploma or equivalent

Job description

LMH Health is seeking a Patient Accounts Representative to manage timely and accurate billing and collections for hospital claims from patients and third-party payers. You will review claims, attach supporting documentation, analyze payments, and ensure compliance with billing requirements.

The role emphasizes internal customer service, professional conduct, and timely follow-up on outstanding claims, with regular attendance and a focus on accuracy and dignity in patient interactions.