Patient Billing & Claims Specialist

Phoebe Sumter Medical Center; Albany (GA); On-site; USD 37,000 - 50,000; Full time

Job summary

Phoebe Putney Memorial Hospital in Albany, Georgia seeks a Patient Account Representative (Customer Service) to manage billing and follow up on claims submitted to insurers, government payors and state agencies.

The role requires a High School Diploma or GED, 2–3 years in a structured business environment, and CPAR certification or enrollment within two years. You will handle billing detail, patient inquiries, and CMS compliance while maintaining accurate documentation.

Qualifications

• Prepares billing and follow ups on claims in a timely manner.
• Demonstrates knowledge of payer guidelines and regulations.
• Documents processes and maintains accurate account notes.

Responsibilities

• Prepares billing and follow ups on claims in a timely manner.
• Performs accurate and timely billing and account reviews.
• Coordinates with payors, patients, and employers on claim status.
• Documents and submits required information and data in a timely fashion.
• Attends seminars and education relating to Medicare, Medicaid and Commercial.

Skills

Billing accuracy

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Phoebe Putney Memorial Hospital in Albany, Georgia seeks a Patient Account Representative (Customer Service) to manage billing and follow up on claims submitted to insurers, government payors and state agencies.

The role requires a High School Diploma or GED, 2–3 years in a structured business environment, and CPAR certification or enrollment within two years. You will handle billing detail, patient inquiries, and CMS compliance while maintaining accurate documentation.