Patient Billing & Claims Specialist

Phoebe Putney Memorial Hospital, Inc.; Albany (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Phoebe Putney Memorial Hospital, Inc. in Albany, Georgia is seeking a full-time Patient Account Representative in the Patient Accounting department.

You will manage billing and follow-up on claims to insurance payors, governmental payors, and state agencies, ensuring timely and accurate submissions. The role emphasizes attention to billing detail, customer service, and knowledge of payer guidelines, with daily productivity reporting and collaboration with precertification staff to meet CMS and

Qualifications

• High School Diploma or GED is required.
• 2-3 years in a structured business environment is required.
• 2-3 years in a hospital, physician office or insurance environment is preferred.

Responsibilities

• Prepares billing and follow ups on claims in a timely manner.
• Performs accurate and timely billing and account reviews ensuring correct information before submission.
• Coordinates with precertification staff on precertification requirements.
• Prepares daily productivity reports.
• Serves as liaison between patient, employer, and carrier to resolve claim issues.
• Processes patient inquiry requests within 24 hours.
• Submits Medicare Credit Balance Report quarterly to stay CMS compliant.

Skills

Attention to billing detail

Customer service

Education

High School Diploma or GED

Job description

Phoebe Putney Memorial Hospital, Inc. in Albany, Georgia is seeking a full-time Patient Account Representative in the Patient Accounting department.

You will manage billing and follow-up on claims to insurance payors, governmental payors, and state agencies, ensuring timely and accurate submissions. The role emphasizes attention to billing detail, customer service, and knowledge of payer guidelines, with daily productivity reporting and collaboration with precertification staff to meet CMS and