Patient Billing & Accounts Specialist

Munisingmemorial; Michigan; On-site; USD 24,796 - 38,572; Full time

Job summary

Munising Memorial is seeking a Billing Specialist to provide professional billing assistance and customer service to patients, insurance representatives, and collection agencies. You will ensure that billing data is correct and remains up-to-date with changes in the hospital billing system.

You will prepare inpatient/outpatient billings, post adjustments, obtain financial arrangements, verify demographics, mail statements, and follow up on unpaid accounts, all while maintaining confidentiality

Qualifications

• High school diploma or GED required.
• Minimum of 1 year experience in a hospital billing office or equivalent.
• Associates degree preferred.

Responsibilities

• Prepares all inpatient/outpatient billings within their patient segment in a timely manner.
• Post all patient accounts adjustments, including refunds, bad debts, financial assistance, debits/credits (admin. adjustments).
• Obtains financial arrangements on all personal pay patients and patient deductibles.
• Verifies all patient demographics and insurance information is correct.
• Verifies insurance coverage on commercial insurance.
• Follows up on all types of insurance.
• Mails statements to patients after being generated in a timely manner.
• Mails collection letters and makes phone calls to patients that have not made payments.
• Responds to inquiries regarding patient accounts professionally and timely.
• Prepares monthly write-off list.
• Sends appropriate accounts to the collection agency.
• Maintains inpatient/outpatient billing files.
• Remains knowledgeable of hospital billing fundamentals.
• Performs assigned duties independently with minimum supervision.
• Adapts to changes in workload without compromising quality of work.

Skills

Billing and collections

Customer service

Data entry

Communication skills

Attention to detail

Education

High school diploma or GED

Associate degree preferred

Tools

Hospital billing system software

Microsoft Office

Job description

Munising Memorial is seeking a Billing Specialist to provide professional billing assistance and customer service to patients, insurance representatives, and collection agencies. You will ensure that billing data is correct and remains up-to-date with changes in the hospital billing system.

You will prepare inpatient/outpatient billings, post adjustments, obtain financial arrangements, verify demographics, mail statements, and follow up on unpaid accounts, all while maintaining confidentiality