Patient Benefits & Scheduling Coordinator (Per Diem)

bhchpjobs; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston Health Care for the Homeless Program (BHCHP) is seeking dedicated Per Diem Patient Benefits Coordinators to support appointment scheduling, patient registration, and benefit coordination across our clinical team. You’ll review eligibility, record demographics, assist with MassHealth applications, and help with patient intake at outreach locations.

This role is per diem with weekend and evening shifts, Union 1199SEIU, and strong teamwork in a fast-paced, patient‑centered environment.

Qualifications

• High School Diploma or equivalency.
• Strong computer skills including Excel and familiarity with patient eligibility systems (Epic/MMIS/NEHEN).
• 2 years benefits experience in a clinical environment preferred.
• Bilingual in Spanish and English preferred.
• Able to work with indirect supervision and initiative.

Responsibilities

• Review insurance eligibility and process required documentation, providing benefits assistance.
• Record all insurance and demographic information accurately and timely.
• Assist patients with Mass Health or other benefit applications.
• Check in and schedule patients for appointments.
• Assist in fielding Clinic phone calls.
• Manage specialty medical and behavioral health referrals when needed.

Skills

Excel

Epic

MMIS

NEHEN

Bilingual English/Spanish

Education

High School Diploma or Equivalency

Job description

Boston Health Care for the Homeless Program (BHCHP) is seeking dedicated Per Diem Patient Benefits Coordinators to support appointment scheduling, patient registration, and benefit coordination across our clinical team. You’ll review eligibility, record demographics, assist with MassHealth applications, and help with patient intake at outreach locations.

This role is per diem with weekend and evening shifts, Union 1199SEIU, and strong teamwork in a fast-paced, patient‑centered environment.