Patient Benefits Navigator

Us Oncology Inc; Fairfax (VA); On-site; USD 48,000 - 64,000; Full time

Job summary

Virginia Cancer Specialists in Fairfax seeks a dedicated Patient Benefit Specialist to join our medical office team. This full-time role focuses on insurance verification, patient financial counseling, eligibility checks, and pre-authorizations to support timely treatment.

You will verify demographics, assist with financial relief and transportation resources, and ensure compliant patient communications. The candidate should have strong customer service skills and at least three years in a

Qualifications

• High school diploma or equivalent.
• Minimum three years of medical business office experience with insurance procedures and patient interaction.

Responsibilities

• Ensures insurance, demographic, and eligibility information is obtained and entered into the system accurately.
• Performs insurance verification for all third party payers and obtains initial and subsequent pre-authorization for services and surgeries.
• Re-verifies benefits and obtains authorization and/or referral after treatment plan is discussed, prior to initiation of treatment.
• Assists in maintaining manuals, logs and other required documentation as required.
• Collects co-pays, deductible and other out-of-pocket amounts at time of visit.
• Assists patients in obtaining financial assistance and all appropriate forms filled out.

Skills

Insurance procedures

Patient interaction

Education

High school diploma or equivalent

Job description

Virginia Cancer Specialists in Fairfax seeks a dedicated Patient Benefit Specialist to join our medical office team. This full-time role focuses on insurance verification, patient financial counseling, eligibility checks, and pre-authorizations to support timely treatment.

You will verify demographics, assist with financial relief and transportation resources, and ensure compliant patient communications. The candidate should have strong customer service skills and at least three years in a