Patient Benefits & Eligibility Specialist

US Oncology Network-wide Career Opportunities; Alexandria (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401(k)

Job summary

Virginia Cancer Specialists, affiliated with McKesson Specialty Health and US Oncology, is seeking an experienced full-time Patient Benefit Specialist for our Old Town Alexandria office. Join a team focused on patient-centered cancer care with comprehensive benefits including Medical, Dental, Vision, Paid Holidays, and a 401(k).

The role emphasizes insurance verification, eligibility assessment, pre-authorization, and financial counseling to support patients before treatment.

Qualifications

• MINIMUM QUALIFICATIONS: High school diploma or equivalent required.
• Minimum three years of medical business office experience with insurance procedures and patient interaction.

Responsibilities

• Ensures insurance, demographic, and eligibility information is obtained and entered into the system accurately.
• Performs insurance verification and obtains initial and subsequent pre-authorizations for services.
• Re-verifies benefits and obtains authorization/referral before treatment; ensures necessary signatures.
• Uses the Summary of Patient Reimbursement form and obtains approvals as required.
• Performs financial counseling on patients prior to treatment, including financial obligations and payment arrangements.
• Documents financial counseling and forwards to Billing Office.
• Assists patients in obtaining financial assistance and other services; completes required forms.
• Collects co-pays, deductibles, and other out-of-pocket amounts at visit.
• Maintains manuals, logs, and required documentation.
• Protects patient confidentiality and follows front office policies; covers other front office tasks as needed.

Skills

Medical office experience

Insurance verification

Patient interaction

Education

High school diploma or equivalent

Job description

Virginia Cancer Specialists, affiliated with McKesson Specialty Health and US Oncology, is seeking an experienced full-time Patient Benefit Specialist for our Old Town Alexandria office. Join a team focused on patient-centered cancer care with comprehensive benefits including Medical, Dental, Vision, Paid Holidays, and a 401(k).

The role emphasizes insurance verification, eligibility assessment, pre-authorization, and financial counseling to support patients before treatment.