Patient Authorization Representative

UCLA Outpatient Clinics; Los Angeles (CA); On-site; USD 41,975 - 65,918; Full time

Job summary

UCLA Outpatient Clinics is seeking a Patient Authorization Representative to assist with patient registration and insurance verification. This role focuses on delivering exceptional service and ensuring that patients are informed about their financial responsibilities.

The ideal candidate will support clinic staff and provide a seamless registration experience. Key tasks include pre-registering patients, verifying insurance benefits, and managing a busy phone system.

Qualifications

• Exceptional customer service skills.
• Ability to verify insurance and understand benefits.

Responsibilities

• Pre-register patients and provide registration support.
• Verify insurance and enter benefits information.
• Determine financial responsibilities and inform patients.

Job description

Description

As a Patient Authorization Representative, you will be responsible for:

• Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
• Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
• Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
• Informing patients of their financial responsibility
• Answering a busy phone system
• Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $30.47- $47.85 Hourly