Patient Authorization Representative

Actalent, Inc.; Liberty Lake (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

Actalent, Inc. in Liberty Lake, WA is seeking a Referral Specialist to handle referral processing, insurance authorizations, and related clerical duties for physician offices.

The role emphasizes timely, accurate processing and adherence to compliance standards. You will work fully onsite at Liberty Lake, perform scanning, faxing, record maintenance, and respond to correspondence while communicating with internal and external medical offices and insurers.

Qualifications

• MUST have EPIC experience.
• Must have experience working in Work Queue's.
• Must have at least one year of experience working in a Medical Office conducting insurance authorizations.

Responsibilities

• Referral processing
• Obtains insurance authorizations
• Scanning and faxing
• Preparing/maintaining records
• Responding to correspondence
• Ability to answer a multi-line phone system
• Adheres to established company compliance, policies, procedures and protocols
• All other duties as assigned

Skills

EPIC experience

Work Queue experience

Insurance authorizations

Job description

Referral Specialist initiates a variety of external and internal referral processing and skilled clerical duties in support of the physician offices. Communicate with internal and external medical offices and insurance companies to ensure provider referral requests are processed timely and accurately. Performs all duties in a manner which promotes team concept and reflects the mission and values of the Health System.The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position. The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position. Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.

Duties

• Referral processing
• Obtains insurance authorizations
• Scanning and faxing
• Preparing/maintaining records
• Responding to correspondence
• Ability to answer a multi-line phone system
• Adheres to established company compliance, policies, procedures and protocols
• All other duties as assigned

Additional Skills & Qualifications

• MUST have EPIC experience
• Must have experience working in Work Queue's
• Must have at least one year of experience working in a Medical Office conducting insurance authorizations

Job Type & Location

This is a Contract position based out of Liberty Lake, WA.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Liberty Lake,WA.

Application Deadline

This position is anticipated to close on Sep 23, 2026.

Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

Contact Information Collection

We collect your phone number and email so that an Actalent representative can reach out to you regarding potential job opportunities. Please ensure that the phone number and email you provide are accurate, as an incorrect phone number or email may affect our ability to contact you.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.