Patient Authorization & Financial Clearance Specialist

100 Albany Med Health System; Broadway (NC); On-site; USD 49,763 - 69,668; Full time

Job summary

100 Albany Med Health System is seeking a Patient Engagement Authorization Specialist I to work within the Patient Engagement Center. In this role, you will secure financial clearance, interact with patients and insurance representatives, and ensure compliance with authorization guidelines.

To succeed, you should have an Associate's Degree, relevant certification, and years of experience in related environments. Strong customer service skills and attention to detail are essential to thrive in this rewarding position.

Qualifications

• 3-5 years in a hospital, physician office, or call center environment.
• CHAA certification to be acquired within 2 years of hire.
• Strong insurance knowledge related to complex scheduling and authorization management.

Responsibilities

• Secure financial clearance for Ambulatory and Surgical services.
• Interact with patients and insurance representatives to ensure compliance.
• Use eligibility portals to verify insurance and capture information.

Skills

Customer service skills

Strong knowledge of payer authorization requirements

Excellent attention to detail

Critical thinking

Problem-solving skills

Team-minded work ethic

Education

Associate's Degree

Bachelor's Degree (preferred)

Job description

100 Albany Med Health System is seeking a Patient Engagement Authorization Specialist I to work within the Patient Engagement Center. In this role, you will secure financial clearance, interact with patients and insurance representatives, and ensure compliance with authorization guidelines.

To succeed, you should have an Associate's Degree, relevant certification, and years of experience in related environments. Strong customer service skills and attention to detail are essential to thrive in this rewarding position.