Patient Access Authorization Specialist I

Albany Medical Center; Town of Catskill (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Albany Med Health System is seeking a Patient Engagement Authorization Specialist I to secure referrals and authorizations for ambulatory, ancillary, surgical and procedural services. The role requires expertise in insurance verification, benefits interpretation, and applying contractual obligations to services rendered.

Ideal candidates will have 3–5 years hospital or physician office experience, strong customer service, and the ability to thrive in a high-volume, fast-paced environment while

Qualifications

• 3–5 years’ hospital or physician office experience.
• Strong insurance knowledge for complex scheduling and authorization.
• Excellent customer service and communication skills.
• Ability to multi-task in high-volume settings.

Responsibilities

• Secure referrals and authorizations for services.
• Verify insurance eligibility and interpret benefits.
• Collect patient financial obligations pre-services.
• Interact with patients, providers and insurers.

Skills

Customer service

Insurance verification

Authorization management

Scheduling

Communication

Education

Associates Degree

Bachelor Degree preferred

Job description

Albany Med Health System is seeking a Patient Engagement Authorization Specialist I to secure referrals and authorizations for ambulatory, ancillary, surgical and procedural services. The role requires expertise in insurance verification, benefits interpretation, and applying contractual obligations to services rendered.

Ideal candidates will have 3–5 years hospital or physician office experience, strong customer service, and the ability to thrive in a high-volume, fast-paced environment while