Patient Authorization and Referral Representative - Infusion

Agence PROvidence; Anaheim (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Providence Infusion and Pharmacy Services in Anaheim, CA is seeking a front-end reimbursement specialist to work onsite at our infusion clinic. Schedule: Monday to Friday day shift.

You will provide phone and clerical support for the clinical component of home infusion, and you will enter patient referral data, physician information, and outcomes data while tracking calls and patient satisfaction surveys. Prior billing or insurance experience is required.

Qualifications

• 1 year billing or insurance company experience.
• 1 year experience with authorizations.

Responsibilities

• Front-end reimbursement duties and clerical support for the clinical home infusion component.
• Answering phone calls and providing clerical support.
• Enter patient referral data into the database.
• Enter physician information into the database.
• Enter outcomes information into the database.
• Track calls and patient satisfaction surveys.

Skills

Billing experience

Authorization experience

Education

Associate's Degree

Job description

This position will be working onsite at our Infusion clinic in Anaheim, CA.

Schedule: Monday to Friday Day shift

This position is responsible for front-end reimbursement duties, providing phone and clerical support to the clinical component of home infusion. Other responsibilities include entering patient referral data into the database, entering physician information into the database, entering outcomes information into the database, and tracking calls and patient satisfaction surveys.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Billing or insurance company experience.
• 1 year Experience with authorizations.

Preferred Qualifications:

• Associate's Degree

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.