Patient Authorization and Referral Representative - Administration

Providence; Spokane Valley (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence Infusion and Pharmacy Services seeks a detail‑oriented front‑end reimbursement support member in Spokane Valley. You will assist the clinical team with phone and clerical tasks and ensure accurate data entry for patient referrals, physician information, and outcomes.

Preferred candidates have reimbursement experience and familiarity with verifying insurance benefits, contributing to a smooth patient care workflow in our care‑driven environment.

Qualifications

• 1 year of experience in a medical office setting.
• Ability to handle front-end reimbursement tasks.
• Strong data entry and clerical skills.

Responsibilities

• Perform front-end reimbursement duties for home infusion services.
• Provide phone and clerical support to the clinical team.
• Enter patient referral data into the database.
• Enter physician information into the database.
• Enter outcomes information and track CIIs and patient satisfaction surveys.

Skills

Medical office experience

Job description

This position is responsible for front-end reimbursement duties, providing phone and clerical support to the clinical component of home infusion. Other responsibilities include entering patient referral data into the database, entering physician information into the database, entering outcomes information into the database, and tracking CIIs and patient satisfaction surveys.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year of experience in a medical office setting.

Preferred Qualifications

• Reimbursement experience.
• Experience with verification of insurance benefits.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.