Patient Ambassador

Southeast Health; Dothan (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Southeast Health in Dothan, AL seeks a Patient Ambassador in Nutrition & Food Services to assist with meal tray preparation, nourishment delivery, and courteous patient interactions while upholding safety standards. You will verify patient identities, collect menu selections, and support co-workers and nurses in fast-paced service.

Strong teamwork and attention to detail are essential. No prior hospital experience required; training provided; helpful in English communication and ability to

Qualifications

• High school graduate or GED preferred.
• Some training/background in Customer Service preferred.
• Ability to read, write and follow spoken and/or written instructions in English as would normally be achieved with 9 to 11 years of schooling.
• Ability and stamina to work well with others in close quarters while meeting tight time schedules.
• Manual dexterity and motor coordination to handle dishes, serve food and trays; work with cleaning supplies.
• Ability to move, transport trays, carts, equipment and supplies.
• Ability to use or learn the use of handheld computer devices.

Responsibilities

• May portion foods for tray services.
• Prepare and deliver patient nourishments and courtesy trays according to safe and sanitary principles.
• Obtain menu selections and deliver and retrieve patient meal trays, nourishments and courtesy trays.
• Provide individualized assistance to every patient while maintaining confidentiality.

Skills

Customer service

English proficiency

Tray service

Team collaboration

Handheld devices

Education

High school diploma or GED

Customer service background (preferred)

Job description

Southeast. Always the right career direction.

Job Description Summary

The Nutrition & Food Services Patient Ambassador may have the following duties: May portion foods for tray services, prepare and deliver patient nourishments and courtesy trays according to safe and sanitary institutional foodservice principles. This Patient Ambassador communicates with patients, families, supervisors, nursing and co-workers. Responsible for obtaining menu selections, delivering and retrieving patient meal trays, nourishments and courtesy trays, providing individualized assistance to every patient, must be conscious of details in meal presentation and service, must correctly identify each patient while maintaining confidentiality. Professional behavior is required at all times.

Job Description

QUALIFICATIONS:

High school graduate or GED Preferred. Some training and/or background in Customer Service preferred.

LANGUAGE/ COMMUNICATION SKILLS:

Ability to read, write and follow spoken and / or written instructions in English as would normally be achieved with 9 to 11 years of schooling.

SKILLS:

Ability and stamina to work well with others in close quarters while meeting tight time schedules. Manual dexterity and motor coordination are required to handle dishes, serve food and trays efficiently, and to work with various cleaning supplies. Ability to move, transport trays, carts, equipment and supplies. Ability to use or learn the use of handheld computer devices.

Shift
Day

Shift Details

FTE
1

Type
Regular

Equal Employment Employer

Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.