Patient Advocate

Cognizant; Bloomington (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Cognizant is looking for a dedicated Patient Advocate in Bloomington, IN, to assist self-pay and underinsured patients with Medicaid eligibility processes. This role entails various duties such as supporting patients with paperwork, maintaining accurate records, and developing professional relationships with hospital staff, all while ensuring compliance with relevant guidelines.

Qualifications

• Experience of 1+ year in healthcare or medical insurance.
• Bilingual Spanish preferred.
• Familiarity with medical terminology and healthcare processes.

Responsibilities

• Assist patients in completing forms and applications.
• Gather and review patient information for eligibility.
• Maintain confidentiality in accordance with EMTALA and HIPAA.

Skills

Communication

Multitasking

Patient Interaction

Education

High School or GED

Associate degree or equivalent from 2-year college

Tools

Microsoft Office

Job description

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Location: Bloomington, IN - Onsite

Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. Do you thrive in a busy environment and are you able to multi-task successfully? If so, please apply today!

The Patient Advocate coordinates activities to ensure that Medicaid process eligibility for self-pay patients and other underinsured patients.

Duties And Responsibilities

• Assist patients and others to complete forms, applications, and other paperwork.
• Collect and review patient information to determine patient’s eligibility.
• Prepare documents, review for accuracy and completeness.
• Provide technical assistance on agency issues, services, and programs.
• Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
• Interact with patients at the site to provide real-time service support, address patient concerns.
• Develop and retain professional relationships with hospital staff.
• Handle caseload, retrieve, sustain, and communicate all designated reports.
• Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
• Other duties as assigned.
  
  

Experience And Qualifications

• 1+ year of work experience in health care, medical insurance, hospital, or clinic
• High School or GED required; associate degree or equivalent from 2-year college a plus.
• Bilingual Spanish preferred
• Comfortable working in a fast-paced diverse environment
• Ability to work both independently and collaboratively within a team environment.
• Excellent communication skills to interact with patients and hospital staff.
• Ability to travel locally to other work sites.
• Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
• Familiarity with medical terminology and healthcare processes.
  
  

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting and Business Consulting and Services

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