Patient Advocate

RPMGlobal; Alaska; On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Generous PTO

Eleven paid holidays

Comprehensive healthcare coverage

Life and Disability Insurance

Flexible Spending Account

Employee Wellness Center

Job summary

Yukon-Kuskokwim Health Corporation invites applications for a Patient Advocate in Bethel, AK. The role focuses on patient access, revenue cycle activities, and customer service within the Revenue Management department.

The ideal candidate has healthcare reimbursement experience, A/R skills, and familiarity with Cerner Millennium Revenue Cycle. A Bachelor’s degree is required, with compensation based on full-time standards.

Qualifications

• Degree or combination of education and experience relevant to healthcare reimbursement.
• Experience with patient access, billing, denials and reimbursement.
• Proficiency in Cerner Millennium Revenue Cycle systems.

Responsibilities

• Represent patients’ interests in the Patient Accounts Department and assist with resources.
• Receive, certify payments and perform A/R transactions.
• Explain Healthcare Finance concepts in practical terms to patients.
• Support billing submissions (1500, 1450 UB04) and complex reimbursements.

Skills

Healthcare reimbursement

Customer service

Debt collection

Denials management

Yupik language

Education

Bachelor's degree

AAHAM CRCS-I/-P

High School Diploma or equivalent

Tools

Cerner Millennium Revenue Cycle

Microsoft Office Suite

Job description

We are working together to achieve excellent health. Come join us!

The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon.

We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.

Position Summary:

The Patient Advocate represents the patients of YKHC. This position is responsible for customer service activities in the Patient Accounts Department, which includes helping patients find the resources that best meet their needs. The Patient Advocate receives and certifies payments, is an A-R transaction specialist, and helps patients interpret Healthcare Finance into practical information. The candidate brings with them a long professional history of patient access, billing, account resolution, denial management, and collections experience. Candidate must have the ability to adjust to an uneven flow of incoming workload. Must be able to demonstrate excellent time management skills and be able to set timelines and goals to ensure that all assigned duties are accomplished within established time frames. Candidate must have knowledge of all YKHC solutions.

Position Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent. Bachelor’s Degree required
• Degree requirement can be waived on a year for year basis for a combination of education and experience
• Three (3) years’ experience in health care reimbursement and customer service experience
• Two (2) years’ experience with healthcare reimbursement
• Experience managing the collections, denials, and reimbursement of complex lines of business such as Long Term Care, Inpatient, Ambulatory Surgery, or Behavioral Health
• AAHAM CRCS-I/-P required or must be obtained within one (1) year of employment
• AMBA Medical Billing Certification Preferred
• HFMA CRCR Preferred
• Experience using office machinery including printers, photocopiers, fax machines, and multi-line phone systems
• IHS Tribal Billing knowledge required
• Experience with Cerner Millennium Revenue Cycle required
• College level course in Medical Terminology preferred
• Versed in Microsoft Office Suite
• Typing speed of 60 wpm
• 10-key calculator skills, by touch
• Ability to speak Yupik preferred
• Must be able to demonstrate working knowledge of the billing submission types 1500, 1450 (UB04), 837I, 837P, 837D

Benefits Include:

• Generous PTO – starting at 4.5 weeks per year, accrued over time
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Employee Wellness Center

C#

Additional Information:

ID: 17965

Location: Bethel

Department: Revenue Management

Employment Duration: 80 Full time

Temporary Status: Not Applicable

Hours per Week: 40

Minimum Hourly Pay: 18.89

FLSA Status: Non-exempt

Yukon Kuskokwim Health Corporation is an affirmative action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.

Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.

For more information, please contact the YKHC Recruitment Department at [e-mail] or phone [phone] and ask to speak with a recruiter.