Patient Admissions & Unit Support Clerk

Guthrie County Hospital; Iowa; On-site; USD 21,000 - 30,000; Full time

Job summary

Guthrie County Hospital is seeking an Unit Secretary to handle a range of clerical, admissions, and communications tasks on the nursing unit. You will greet patients, manage phone triage, and ensure accurate patient information in the EHR while supporting care teams and unit operations.

The role emphasizes professional, timely handling of patient data, coordination with nursing and ancillary departments, and maintaining smooth unit operations through strong customer service and clerical skills.

Qualifications

• No specific degree required beyond high school; basic medical terminology is preferred.
• Experience with patient admissions, registration or clerical duties is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Answer phone calls, triage inquiries, and route to the correct team.
• Perform pre-admission and admission duties and verify demographics/insurance.
• Update patient information in the EHR and support billing accuracy.
• Maintain unit supplies and deliver materials between departments.
• Support staff communications and assist with clerical projects.

Skills

Customer service

Communication

Phone handling

Data entry

Team coordination

Education

High School diploma or equivalent

Medical terminology training or experience

Tools

EHR system

Job description

Guthrie County Hospital is seeking an Unit Secretary to handle a range of clerical, admissions, and communications tasks on the nursing unit. You will greet patients, manage phone triage, and ensure accurate patient information in the EHR while supporting care teams and unit operations.

The role emphasizes professional, timely handling of patient data, coordination with nursing and ancillary departments, and maintaining smooth unit operations through strong customer service and clerical skills.