Patient Admissions Specialist

St. Francis Medical Center; Lynwood (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

St. Francis Medical Center in Los Angeles is seeking a Patient Account Registrar to collect patient demographics, insurance details, and authorizations.

You will collaborate with Admitting, PBX and reception teams while entering data accurately and communicating with patients across age ranges from newborns to geriatrics. The role requires strong communication, medical terminology knowledge, and the ability to multitask in a busy hospital environment.

Qualifications

• Effective written and verbal communication skills.
• Analytical and problem-solving skills.
• Customer Services experience required.
• Ability to multi-task, prioritize needs to meet required timelines.
• Knowledge of medical terminology preferred.
• Previous hospital experience as an admissions representative preferred.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Responsibilities

• The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics.
• This position also secures insurance information, eligibility, benefits and authorizations as applicable.
• Works closely with all facets of the Admitting department including PBX operator function and reception areas.
• Must be able to operate a computer to input and retrieve data.
• Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
• Maintain proficiency in medical terminology.
• Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Skills

Effective written and verbal comms

Analytical and problem-solving

Customer service experience

Multi-tasking and prioritization

Medical terminology knowledge

Hospital admissions experience

Education

High School/GED

Job description

St. Francis Medical Center in Los Angeles is seeking a Patient Account Registrar to collect patient demographics, insurance details, and authorizations.

You will collaborate with Admitting, PBX and reception teams while entering data accurately and communicating with patients across age ranges from newborns to geriatrics. The role requires strong communication, medical terminology knowledge, and the ability to multitask in a busy hospital environment.