Patient Admissions Representative | Marinette Patient Access

Bellin Health; Marinette (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Top-notch benefits

Preventative care coverage

Professional development

Empowerment

Self-Care Culture

Job summary

Bellin Health in Marinette is seeking a Patient Admissions Representative to join the Marinette Patient Access team. This full-time onsite role focuses on welcoming patients, verifying information, and coordinating appointments with our providers and nursing staff.

You will work Monday through Friday 8:00am - 4:30pm with occasional evenings, weekends, and holiday rotations, providing compassionate service while protecting patient privacy and HIPAA compliance.

Qualifications

• High school diploma and health-related coursework preferred.
• Hospital or clinic admitting experience or completion of health business program and strong customer service is preferred.

Responsibilities

• Provide exceptional, compassionate service to patients while maintaining a welcoming and professional environment.
• Assist providers and nursing staff with coordinating patient appointments and scheduling needs.
• Help coordinate changes to provider schedules, including rescheduling, appointment adjustments, and other scheduling needs.
• Partner with clinic leadership to ensure patient appointment policies and procedures are consistently followed.
• Support leadership and care teams in addressing scheduling concerns while balancing patient needs, provider availability, and organizational guidelines.
• Communicate effectively with providers, nurses, leadership, patients, and other members of the healthcare team.
• Identify scheduling or registration concerns and work collaboratively to find appropriate solutions.
• Maintain accurate patient information and complete registration responsibilities according to established workflows.
• Assist with patient check-in, check-out, insurance verification, and other registration functions as needed.
• Protect patient privacy and maintain confidentiality in accordance with organizational policies and HIPAA requirements.
• Demonstrate flexibility in supporting changing workflows, staffing needs, and clinic priorities.
• Participate in occasional weekend coverage and holiday rotation as required by the department.
• Contribute to a positive team environment focused on patient experience, collaboration, and continuous improvement.

Skills

Customer service

Communication

Decision making

Problem solving

Teamwork

Education

High school diploma

Health business program

Tools

Computer/keyboard skills

Medical terminology

Job description

Patient Admissions Representative | Marinette Patient Access - 15182

Posted 2 days ago

US:WI:Marinette | Administrative/Clerical | Full-Time

Description

Job Specifics:

Location: Onsite, 2820 Roosevelt Rd, Marinette, WI 54153

FTE Status: Full-Time 1.00 FTE (40 hours/week)

Work Schedule: Core hours of Monday through Friday, 8:00am - 4:30pm

• Occasional Evenings until 8pm
• Holiday rotation

Job Specifics:

Location: Onsite, 2820 Roosevelt Rd, Marinette, WI 54153

FTE Status: Full-Time 1.00 FTE (40 hours/week)

Work Schedule: Core hours of Monday through Friday, 8:00am - 4:30pm

• Occasional Evenings until 8pm
• Occasional weekends
• Holiday rotation

Want to learn more:

Chat with Brittany A. Chopin at [e-mail]

Job Description

• Provide exceptional, compassionate service to patients while maintaining a welcoming and professional environment.
• Assist providers and nursing staff with coordinating patient appointments and scheduling needs.
• Help coordinate changes to provider schedules, including rescheduling, appointment adjustments, and other scheduling needs.
• Partner with clinic leadership to ensure patient appointment policies and procedures are consistently followed.
• Support leadership and care teams in addressing scheduling concerns while balancing patient needs, provider availability, and organizational guidelines.
• Communicate effectively with providers, nurses, leadership, patients, and other members of the healthcare team.
• Identify scheduling or registration concerns and work collaboratively to find appropriate solutions.
• Maintain accurate patient information and complete registration responsibilities according to established workflows.
• Assist with patient check-in, check-out, insurance verification, and other registration functions as needed.
• Protect patient privacy and maintain confidentiality in accordance with organizational policies and HIPAA requirements.
• Demonstrate flexibility in supporting changing workflows, staffing needs, and clinic priorities.
• Participate in occasional weekend coverage and holiday rotation as required by the department.
• Contribute to a positive team environment focused on patient experience, collaboration, and continuous improvement.

Qualifications

High school diploma and additional post-secondary classes in medical insurance, medical terminology, and health care business preferred.

Hospital or clinic admitting experience or completion of health business program, computer/keyboarding skills, medical terminology, health insurance processing, excellent customer service skills, and decision-making skills preferred.

Why Emplify Health by Bellin?

With so many amazing healthcare organizations in this area, why Emplify?

Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Professional Development: Access to online continuing education for career growth
• Empowerment:Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Self-Care Culture:Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values – belonging, respect, excellence, accountability, teamwork, and humility – our pillars set our foundation and our future.

Emplify Health is an Equal Opportunity Employer.