Patient Admissions Representative

Mt. Graham Regional Medical Center; Arizona; On-site; USD 33,000 - 46,000; Full time

Job summary

Mt. Graham Regional Medical Center in Safford, AZ is seeking an Admissions Clerk to arrange efficient patient registration under the Director of Admissions.

You will coordinate insurance verification, AHCCCS benefits and authorizations, and audit registrations for data accuracy, acting as a resource to the medical center. You will respond to inquiries from physicians, insurers, patients, and government representatives, review bills and charges for accuracy, correctly identify demographics,

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Ability to type with acceptable speed and accuracy.
• Proficient use of microcomputers, 10-key calculators and office equipment.
• Excellent written and verbal communication, and HIPAA/EMTALA awareness.
• Strong interpersonal skills to interact with staff, patients and providers.
• Registration accuracy rate of 88% minimum or better.

Responsibilities

• Arrange efficient patient registration under the Director of Admissions.
• Coordinate insurance verification, AHCCCS, benefits and authorizations.
• Audit registrations for data accuracy and assist across the medical center.
• Respond to inquiries from physicians, insurers, patients and government reps.
• Review bills/charges for accuracy; perform data entry and clerical duties.

Skills

Typing speed & accuracy

Oral and written communication

Interpersonal skills

Customer service

Data entry

Attention to detail

Ability to lift 50 pounds

Education

High school diploma or equivalent

CHAA Certification

Tools

Meditech EMR

Microsoft Office

Office equipment

Job description

Position Summary

Under the general supervision of the Director of Admissions, it arranges for the efficient and orderly registration of all patients. Coordinates insurance and AHCCCS verification, benefits, and authorizations for all patients. Audits all registrations for data accuracy and acts as a resource to all areas of the medical center regarding insurance and registration. Responds to inquiries from physicians, insurance companies, patients, and government representatives, and reviews bills, charges, and related data for accuracy as assigned. Correctly identifies patient demographics, processes data entry, provides excellent customer service, and performs various clerical duties.

Brief Description

Under the general supervision of the Director of Admissions, it arranges for the efficient and orderly registration of all patients. Coordinates insurance and AHCCCS verification, benefits, and authorizations for all patients. Audits all registrations for data accuracy and acts as a resource to all areas of the medical center regarding insurance and registration. Responds to inquiries from physicians, insurance companies, patients, and government representatives, and reviews bills, charges, and related data for accuracy as assigned. Correctly identifies patient demographics, processes data entry, provides excellent customer service, and performs various clerical duties.

Requirements

Required Qualifications

• Must be at least 18 years of age.
• Proof of highest level of education completed but not less than high school education or equivalent.
• Demonstrated ability to type with acceptable speed and accuracy.
• Ability to operate microcomputer, 10- key calculator and other office equipment.
• Ability to effectively communicate in oral and written form
• Understanding and complying with EMTALA, HIPAA, ABN’s, MSP, insurance notification requirements, and medical terminology, and same financial counseling abilities
• Work requires exceptional interpersonal skills to interview and obtain information from patients and interact with other MRGMC personnel and outside personnel.
• Maintain a registration accuracy rate of 88% minimum or better
• Ability to establish and maintain effective working relationships with Medical Staff, Answering Service Clientele, support personnel and the public required.
• An understanding of computer systems, process design and data management.
• Must have a well-groomed, professional appearance.
• Must have the mental and physical ability to perform, with or without reasonable accommodation, the essential functions of the job.
• Ability to lift, carry, pull, & push 50 pounds.
• Language proficiency in English, with excellent written and verbal fluency.

Preferred Qualifications

• CHAA (Certified Healthcare Access Associate) Certification
• Previous Meditech experience or other related electronic records systems.

Summary

Traci Johns
1600 S. 20th Ave. Safford, AZ 85546
Email: [e-mail]
Phone: [phone]