Patient Admissions Navigator

Universal Health Services Inc.; Sparks, Northern (NV, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sierra Medical Center, part of Northern Nevada Health System, is seeking an Admissions Clerk to manage efficient inpatient, outpatient, and ED admissions. You will collect patient demographics, insurance details, and ensure policy awareness, entering data into our patient information system.

You will explain billing, patient rights, HIPAA, and visiting hours; collect co-pays when required and route payments to the business office. A High School diploma and strong customer service are required.

Qualifications

• High School graduate or equivalent.
• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Excellent customer services skills.

Responsibilities

• Obtain all demographic and insurance information.
• Ensure admissions forms are complete and accurate and apply patient labels.
• Provide information about billing, patient rights, HIPAA and visiting hours.
• Collect co-payments when arranged or required and forward to the business office.

Skills

English proficiency

Customer service

Education

High School diploma or equivalent

Job description

Responsibilities

Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system that has excelled at offering quality care to residents of the greater Truckee Meadows. Sierra Medical Center is a 170-bed acute care hospital offering services including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and much more. Learn more at northernnevadahealth.com

What we at Sierra Medical Center value:
• Compassion: We treat everyone with kindness and warmth because we genuinely care about every patient, employee and physician like they are family.
• Empathy: We put ourselves in our patient’s shoes and deliver clinical care with a personalized touch.
• Teamwork: We foster a caring and friendly work environment to bring the best possible outcomes in our patient’s lives.
• Quality: We strive to provide excellence in clinical care.
• Ethics: We conduct our business with the highest ethical and moral standards.
• Respect: We promise to honor the dignity, individuality and rights of everyone.
• Service Excellence: We provide personalized and professional service that exceeds the expectations of those we serve.
• Innovation: We continually invest in technology and process improvements to develop new and better ways of delivering clinical care

Learn more at northernnevadahealth.com

Job Description: Handlesthe efficient and orderly admission of inpatients, outpatients and emergency department admissions. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities.

Job Duties/Responsibilities:

• Responsible for obtaining all pertinent information including demographic and insurance information.
• Responsible for ensuring that all admissions forms are complete and accurate, spelling is correct. Applies patient labels to all necessary forms
• Provides information to the patient/representative about billing, complaint process, patient rights, HIPAA and visiting hours.
• Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payment and forward to the business office personnel

Benefits for full and part time employees:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement/Repayment Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

If you would like to learn more about the opportunity, please contact Michelle Lopez-Reyes @ [e-mail]

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• High School graduate or equivalent.

• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Excellent customer services skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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