Patient Admissions Navigator

Spaulding Rehabilitation Hospital; Boston (MA); Hybrid; USD 28,000 - 39,000; Part time

Job summary

Spaulding Rehabilitation Hospital is seeking an Admissions Clerk to welcome patients and collect their personal and medical information, helping determine admission eligibility. This hybrid, per diem role is based at 300 First Avenue in Boston and supports coordination with healthcare providers, insurance companies, and patients.

The position requires strong communication, attention to detail, and knowledge of medical terminology and insurance processes; 0–1 year hospital admissions experience

Qualifications

• Associate degree in healthcare administration or business administration preferred.
• High school diploma or equivalent required.
• 0–1 year hospital admissions/registration experience preferred.

Responsibilities

• Communicate with patients, families and healthcare providers to gather required information for admission.
• Review and evaluate admission requests for eligibility and appropriateness.
• Document patients' personal and medical information in the system prior to admission.
• Coordinate patient admissions with health care providers, insurance companies and other relevant parties.
• Verify insurance coverage and help resolve issues related to insurance.
• Assist patients and families with questions about the admissions process.

Skills

Computer proficiency

Communication skills

Attention to detail

Organizational skills

Medical terminology

Insurance knowledge

Education

Associate degree in healthcare administration or business administration preferred

High school diploma or equivalent required

Job description

Spaulding Rehabilitation Hospital is seeking an Admissions Clerk to welcome patients and collect their personal and medical information, helping determine admission eligibility. This hybrid, per diem role is based at 300 First Avenue in Boston and supports coordination with healthcare providers, insurance companies, and patients.

The position requires strong communication, attention to detail, and knowledge of medical terminology and insurance processes; 0–1 year hospital admissions experience