Patient Admissions & Front Desk Specialist

Appalachian Regional Healthcare (ARH); Hyden (AR); On-site; USD 27,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking an Admissions Clerk to ensure efficient, courteous registration, transfer, and discharge of patients at our hospital. You will greet patients and visitors, handle information requests, and coordinate with staff to secure signatures and prepare required records.

The role requires typing 30 wpm, good public interaction, and basic cashier duties. Experience with office machines and patient transport is a plus; on-site work with standard office

Qualifications

• High school diploma or GED required.
• Must type 30 wpm accurately.
• Experience dealing with the public is desired.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient’s condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging staff, and keeping records.
• Determines patient needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges transportation.
• Maintains a roster of inpatients by name, bed number, and religious preference; reports admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, and retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment and performs cashier duties; e.g. receipts of payment and issuance of receipts.

Skills

Typing 30 wpm

Public interaction

Customer service

Education

High School Diploma or GED

Tools

Office machines

Job description

Appalachian Regional Healthcare (ARH) is seeking an Admissions Clerk to ensure efficient, courteous registration, transfer, and discharge of patients at our hospital. You will greet patients and visitors, handle information requests, and coordinate with staff to secure signatures and prepare required records.

The role requires typing 30 wpm, good public interaction, and basic cashier duties. Experience with office machines and patient transport is a plus; on-site work with standard office