Patient Admissions Coordinator - Per Diem

Providence; Missoula (MT); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional healthcare provider in Missoula is seeking a Registrar to secure patient account reimbursement by obtaining essential demographic and insurance information. Candidates should have 1 year of experience in customer service or healthcare registration. The role involves providing superior customer service, ensuring timely and accurate documentation, and maintaining knowledge of compliance requirements. Join the team and thrive in a culture centered on patient-focused care. Potential for further certifications is available.

Qualifications

• 1 year of experience in customer service or healthcare registration.
• Knowledge of complex compliance requirements and insurance plans.
• Ability to work independently while multitasking.

Responsibilities

• Secure patient account reimbursement by obtaining demographic and insurance information.
• Ensure information is documented accurately and timely.
• Provide superior customer service during high patient volumes.

Skills

Customer service

Problem solving

Time management

Education

Some college level coursework, especially in Medical Terminology

Certified Healthcare Access Associate (CHAA)

Certified Revenue Cycle Specialist (CRCS)

Job description

The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in customer service or healthcare registration.

Preferred Qualifications:

• Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.