Patient Administrative Associate - Emergency Room

Hartford HealthCare; Hartford (CT); On-site; USD 40,000 - 52,000; Full time

Job summary

Hartford HealthCare's Hartford Hospital in Hartford, CT, is actively hiring Emergency Department Patient Administrative Associates to join the ED for full-time, 2nd shift (3:00pm–11:30pm).

Under the supervision of a Registered Nurse and Unit Manager, the PAA provides administrative support, communicates with the health care team, patients and families, and assists with observing telemetry and reporting abnormalities.

Qualifications

• Ability to read English and perform basic mathematics.
• Effective written and spoken English communication.
• Basic computer skills and ability to follow procedures.
• Preferred: hospital or physician office experience.
• CPR validation may be required within three months of hire.

Responsibilities

• Provide administrative support in the Emergency Department.
• Observe cardiac monitors and interpret telemetry rhythms.
• Communicate findings to the clinical team and patients/families.
• Assist with monitoring unit operations and documentation.

Skills

Read English

Basic Math

Communication skills

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

Location Detail: 81 Retreat Ave HH Core Bldg (10067)

Shift Detail: full time Shift 2 3:00pm-11:30pm every other holiday every other weekend

Work where every moment matters.

Hartford Hospital is actively hiring Patient Administrative Associates to join their Emergency department for Full-time positions 2nd shift.

Every day, more than 40,000 Hartford Healthcare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as an Emergency Department Patient Administrative Associate (PAA).

The Emergency Department at Hartford Hospital, a tertiary care teaching hospital, is seeking both new and experienced associates to join our team. Recognized as being one of the busiest ED's in Connecticut, HHED is also an accredited Level 1 Trauma Center, chest pain center and comprehensive stroke center, treating patients of the highest acuity in the region. Comprised of 108 beds, with the addition of a new 19 bed ED Observation Unit, HHED treats an average of 109,000 patients annually.

Job Summary

Under the direction of a Registered Nurse and Unit Manager, the Patient Administrative Associate performs delegated functions as a member of a patient care team by providing administrative support and communicating with members of the health care team, patients and families. This role contributes to the successful operation of the work area and functions in accordance with all existing regulatory and hospital standards, policies and procedures. Additionally, Patient Administrative Associates in the Emergency Department are responsible for observing cardiac monitors, interpreting telemetry rhythm strips, and reporting any abnormalities or critical changes to the clinical team.

This position also includes CMT responsibilities. The Monitor Technician performs standard work related to telemetry monitoring on patients requiring continual cardiac observation and provides analysis of cardiac rhythms in compliance with all regulatory and hospital/system standards, policies, procedures, protocols and guidelines. This position also provides the interpretation, communications and documentation of cardiac rhythms and other monitored parameters.

Qualifications

REQUIRED

• Demonstrated ability to read English, and perform basic Mathematics.
• Effective communication and interpersonal skills, write, and speak English

Basic Computer Skills Required

• Ability to perform physical effort as specified by position physical requirements and occupational exposure form.

Preferred

• High School Diploma or Equivalent
• Hospital based or physician office work experience.
• Demonstrated competencies in a related health field at Hartford Hospital
• CPR validation may be required within three months of hire depending upon work area specific requirement

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.