Patient Activation Specialist (Fairbanks, Alaska)

Noctrix Health, Inc.; Fairbanks (AK); On-site; USD 3,000 - 4,000; Part time

Job summary

Noctrix Health, Inc. is seeking Patient Activation Specialists in Fairbanks, Alaska to conduct in-home titration services on medical devices. This independent contractor role offers flexible scheduling, allowing for evenings and weekends, with compensation ranging from $250-$350 per visit. Ideal candidates should have a medical background and strong customer-facing experience, alongside professional communication skills and the ability to maintain confidentiality.

Qualifications

• Experience in healthcare, patient services, or customer support.
• Personal transportation for travel to patients' homes.
• Ability to pass a background check.

Responsibilities

• Travel to patients' homes to perform device titration sessions.
• Guide patients through device activation and calibration.
• Maintain professionalism and document each session accurately.

Skills

Customer-facing experience

Attention to detail

Professional communication skills

Education

Medical background

Job description

Overview

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. We are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes. This role involves calibrating medical devices during a one-hour personalized activation session, ensuring proper setup and patient comfort. We are seeking Patient Activation Specialists in the following areas in Fairbanks, Alaska.

As an independent contractor (1099), you will have the flexibility to schedule sessions at times that suit your availability, including evenings and weekends. You must be comfortable conducting patient-facing interactions, troubleshooting device functionality, and providing clear instructions for proper device use. All training and necessary technology will be provided by the company.

Responsibilities

• Travel to patients\' homes (or mutually agreed-upon locations) to conduct device titration sessions
• Guide patients through the device activation process, ensuring proper calibration and functionality
• Provide clear instructions on device usage, maintenance, and troubleshooting
• Always maintain professionalism and patient confidentiality
• Accurately document each session and report outcomes as required
• Maintain prompt and professional communication via phone and email

Requirements

• Customer-facing experience (e.g., healthcare, patient services, or customer support)
• Medical background strongly preferred, including but not limited to:
• Respiratory Technicians
• Occupational Therapists
• Physical Therapists
• Medical Assistants
• Nurse Practitioners
• Nurses (ICU, Operating Room backgrounds preferred)
• Reliable transportation and willingness to travel 30-50 miles
• Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours
• Ability to pass a background check
• Comfort with home visits or alternative quiet locations (e.g., hotel lobbies)
• Strong attention to detail, professionalism, and communication skills

Compensation

• $250-$350 per titration visit