Patient Activation Specialist (Richmond, Virginia)

Noctrix Health, Inc.; United States; On-site; USD 344,400 - 482,160; Part time

Job summary

Noctrix Health, Inc. is seeking Patient Activation Specialists for home titration services. These professionals will travel to patients' homes in Richmond, Virginia, to conduct device activation sessions. The position offers the flexibility of a 1099 independent contractor. Ideal candidates will have a customer-facing background, preferably in healthcare, with the ability to communicate effectively and ensure patient comfort during sessions. Compensation ranges from $250 to $350 per visit, with training provided.

Qualifications

• Experience in healthcare, patient services, or customer support.
• Reliability and ability to travel to patient locations.
• Comfort conducting patient-facing interactions.

Responsibilities

• Travel to patients' homes to conduct device titration sessions.
• Guide patients through the device activation process.
• Document each session and report outcomes accurately.

Skills

Customer‑facing experience

Strong attention to detail

Professionalism

Communication skills

Education

Medical background (e.g., nursing, therapy)

Job description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription‑grade therapy with an outstanding user experience. We have pioneered the world’s first drug‑free wearable therapy, clinically proven to alleviate symptoms in adults with drug‑resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes. This role involves calibrating medical devices during a one‑hour personalized activation session, ensuring proper setup and patient comfort. The position is located in Richmond, Virginia.

As an independent contractor (1099), you will have the flexibility to schedule sessions at times that suit your availability, including evenings and weekends. You must be comfortable conducting patient‑facing interactions, troubleshooting device functionality, and providing clear instructions for proper device use. All training and necessary technology will be provided by the company.

Responsibilities

• Travel to patients' homes (or mutually agreed‑upon locations) to conduct device titration sessions
• Guide patients through the device activation process, ensuring proper calibration and functionality
• Provide clear instructions on device usage, maintenance, and troubleshooting
• Always maintain professionalism and patient confidentiality
• Accurately document each session and report outcomes as required
• Maintain prompt and professional communication via phone and email

Requirements

• Customer‑facing experience (e.g., healthcare, patient services, or customer support)
• Medical background strongly preferred, including but not limited to:
  • Respiratory technician
  • Occupational therapist
  • Physical therapist
  • Medical assistant
  • Nurse practitioner
  • Nurses (ICU, operating room backgrounds preferred)
• Reliable transportation and willingness to travel 30-50 miles
• Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours
• Ability to pass a background check
• Comfort with home visits or alternative quiet locations (e.g., hotel lobbies)
• Strong attention to detail, professionalism, and communication skills

Compensation

• $250-$350 per titration visit