Patient Care Representative

VIP Medical Group; Guaynabo (PR); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Vacation leave

Sick leave

Paid holidays

Paid lunch break

Job summary

VIP Medical Group is seeking a motivated candidate to support patient communications at our Guaynabo, PR location, focusing on lead contact, information delivery, and timely message management.

Ideal applicants are bilingual (English/Spanish), hold a high school diploma, are tech-savvy, and detail oriented, ready to work in a fast-paced healthcare setting with competitive compensation and benefits.

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish is required.
• Detail oriented and tech-savvy to handle communications.
• Ability to manage text messages and emails efficiently.

Responsibilities

• Contacting a list of potential leads
• Learning and providing information regarding our services
• Managing text messages
• Managing emails

Skills

Bilingual English/Spanish

Detail oriented

Tech savvy

Education

High school diploma or equivalent

Job description

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success:

Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

You will provide support to the following location: Guaynabo, PR

Key Responsibilities:

• Contacting a list of potential leads
• Learning and providing information regarding our services
• Managing text messages
• Managing emails
• Contacting a list of potential leads
• Learning and providing information regarding our services
• Managing text messages
• Managing emails

Requirements

• High school diploma or equivalent
• Fully bilingual (English and Spanish) Required
• Detail oriented
• Tech savvy
• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Paid lunch break

The pay range for this role is: