Patient Accounts Supervisor II

University Health KC; Kansas City (MO); On-site; USD 65,000 - 76,000; Full time

Job summary

University Health KC is seeking a Patient Accounts Supervisor II to oversee the billing and follow-up unit for two hospitals at Northpoint in Kansas City, MO. This full-time role requires leadership of staff, process coordination, and adherence to regulatory guidelines.

The position emphasizes training, quality assurance, and effective cash collection while maintaining high standards of customer service. Work hours are 7:30 AM to 4:00 PM, 40 hours per week.

Qualifications

• High school diploma or equivalent is required.
• BA degree or equivalent knowledge from experience is preferred.
• Three years of hospital billing or third party follow-up experience is required.
• Excellent written and verbal communication skills are needed to maintain effective relationships.
• Proficiency with Word and Excel is required.
• Extensive knowledge of billing procedures and regulatory guidelines is essential.

Responsibilities

• Supervise the functions, activities and staff of the Patient Accounts billing or follow-up unit for two hospitals.
• Coordinate training and workflow of employees and monitor quality assurance of billing and collection processes.
• Oversee customer service and self-pay collection processes to facilitate payments.
• Hire, train, counsel and discipline direct reports under the direction of Billing/Collection managers.

Skills

Supervisory experience

Billing knowledge

Communication skills

Education

BA degree

High school diploma or equivalent

Tools

Word

Excel

Job description

Job Title

Patient Accounts Supervisor II

Address

101 Truman Medical Center

Job Location

Northpoint

Kansas City, Missouri

Department

Patient Accounts

Position Type

Full time

Work Schedule

7:30AM - 4:00PM

Hours Per Week

40

Job Description

Supervises the functions, activities and staff of the Patient Accounts billing or follow-up unit, for two hospitals. Coordinates training and workflow of employees. Coordinates quality assurance and monitoring of billing and collection processes to facilitate payment for services in a manner that is compliant with regulatory guidelines. Supervises customer service and self pay collection processes. Hires, trains, counsels and disciplines direct reports. Works under the general direction of Manager of Billing or Manager of Collection and Cashiering

Minimum Requirements

• High school diploma or equivalent required
• BA degree required, or the equivalent knowledge obtained from experience and other schooling
• Three years of hospital billing or third party follow-up experience a must
• Excellent written and verbal communication skills to maintain effective working relationships with staff and other departments
• Must have computer knowledge in Word and Excel
• Extensive knowledge and understanding of billing procedures, regulations, and electronic filing of claims and problem solving

Preferred

Prefer experience in a position requiring independent function and/or supervisory responsibilities in a healthcare setting.