Patient Accounts Specialist

adventhealth; Los Angeles (CA); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth Merriam is seeking a FT Day shift Patient Access/Registration specialist to join our Patient Access team. You will register patients, verify insurance, collect co-pays, and coordinate with care teams to ensure smooth admissions and accurate information.

The ideal candidate has a high school diploma (associate degree preferred), experience in customer service and insurance, and knowledge of medical terminology.

Qualifications

• Associate degree preferred; high school diploma required.
• Experience in customer service and insurance workflows preferred.
• Medical terminology knowledge preferred.

Responsibilities

• Register patients by collecting and processing demographic and insurance information.
• Verify eligibility and obtain authorizations.
• Create price estimates based on insurance and tests/procedure.
• Collect upfront payments including co-pays, deductibles and other fees.
• Communicate honestly with patients, families and team members to resolve issues.
• Support the goals of the Patient Access department and participate in trainings.

Skills

Medical Terminology

Customer Service

Insurance knowledge

Education

Associate degree

High School diploma

Technical/Vocational training

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

7315 E Frontage Rd

City:

Merriam

State:

Kansas

Postal Code:

66204

Job Description:

FT Days - 36 hours a week

Monday - Thursday (7:00am - 4:30pm)

• Registers patients by collecting and processing accurate demographic and insurance information.
• Verifies eligibility and insurance benefits, obtaining necessary authorizations.
• Creates price estimates based on patient’s insurance and test/procedure.
• Collects upfront payments, including co-pays, deductibles, and other fees.
• Remains current on insurance knowledge and changes, adapting to new policies and procedures.
• Communicates honestly with patients, families, and team members, resolving issues as they arise.
• Works cooperatively within the work group and with service lines to support departmental goals.
• Suggests new procedures to improve the quality and quantity of work processed.
• Demonstrates and promotes high standards for quality and productivity, focusing on improving results.
• Attends all training meetings to stay up to date with new policies, procedures, and implementations.
• Supports the goals of the entire Patient Access department and works to improve employee satisfaction scores.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Medical Terminology [Preferred]
• Experience in Customer Service related field [Preferred]
• Experience working with Insurance [Preferred]

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]
• Technical/Vocational School [Preferred]

Field of Study:

• N/A

Work Experience:

• 1+ of position-related experience [Required]
• No previous experience is required [Required]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

(Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.57 - $28.12

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.