Patient Accounts Representative 1

Hamilton Memorial Hospital District; McLeansboro (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Hamilton Memorial Hospital District in McLeansboro, IL is hiring a full-time Patient Accounts Representative in our Business Office. You will handle patient inquiries, registrations, and insurance verification to support accurate billing.

The role requires good communication, confidentiality, and dependable teamwork within a community hospital setting. Pay starts at $15.30 per hour and can reach $22.03 with experience and performance.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare experience preferred.
• Exceptional public relation skills.
• Ability to maintain patient confidentiality.
• Trustworthy, dependable, and flexible.

Responsibilities

• Provide courteous and accurate information for patients, families, visitors and ancillary areas.
• Perform patient registration and insurance verification, ensuring collection of critical data necessary for proper patient identification and billing.
• Identify and update patient demographic information on HMH systems as defined by departmental policy and procedures. Maintain and update daily census reports for accuracy and communicate any changes/edits within the hospital departments.
• Promptly, politely and professionally answer telephone calls using scripted language in a friendly and helpful manner.
• Collect upfront collections, co-payments and patient balances according to HMH financial policy. Cash posting of upfront collections, co-payments and patient balance receipts.

Skills

Communication

Customer Service

Confidentiality

Professionalism

Education

High School Diploma or Equivalent

Job description

• High School Diploma or Equivalent required.
• Healthcare experience preferred.
• Exceptional public relation skills.
• Ability to maintain patient confidentiality.
• Trustworthy, dependable, and flexible.

Full Time, 80 Hours Per Pay Period

Department: Business Office

Position Posted On: 05/26/2026

Requirements

• High School Diploma or Equivalent required.
• Healthcare experience preferred.
• Exceptional public relation skills.
• Ability to maintain patient confidentiality.
• Trustworthy, dependable, and flexible.

Description

Pay Scale: $15.30-$22.03 per hour

Hamilton Memorial Hospital District has an immediate need for a Full Time Patient Accounts Representative in our Business Office. At HMHD our mission is to enhance the delivery of healthcare to our community and the surrounding area by providing accessible quality healthcare services.

Patient Accounts Representative Responsibilities

• Provide courteous and accurate information for patients, families, visitors and ancillary areas.
• Perform patient registration and insurance verification, ensuring collection of critical data necessary for proper patient identification and billing.
• Identify and update patient demographic information on HMH systems as defined by departmental policy and procedures. Maintain and update daily census reports for accuracy and communicate any changes/edits within the hospital departments.
• Promptly, politely and professionally answer telephone calls using scripted language in a friendly and helpful manner.
• Collect upfront collections, co-payments and patient balances according to HMH financial policy. Cash posting of upfront collections, co-payments and patient balance receipts.

McLeansboro, IL 62859