Patient Accounts Representative

Wayne Memorial Hospital Honesdale, Pa; Honesdale (Wayne County); On-site; USD 45,000 - 55,000; Full time

Job summary

Wayne Memorial Hospital Honesdale, Pa is seeking a full-time billing specialist to manage patient calls, verify insurance, process payments, and address billing inquiries. The role involves collaborating with insurance carriers and government agencies to ensure accurate claims submission and timely reimbursements, along with potential follow-up with collection agencies as needed.

Strong communication, basic math, and office IT skills (Excel/Word) are preferred to support accurate balance

Qualifications

• Requires the ability to communicate effectively via verbal and written skills.
• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits.
• Detail oriented and understands basic problem solving skills.
• Related office experience and computer skills preferred via Microsoft Excel and Word products.

Responsibilities

• Answer incoming patient phone calls.
• Verify insurance coverage.
• Process payments.
• Resolve billing inquiries.
• Communicate with patients about their outstanding balance.
• Work with insurance companies to ensure accurate claims submission and timely reimbursements.
• Billing hospital claims to various insurance carriers and governmental agencies.
• Follow up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job description

Job Description

Full-Time (This is not a remote position)

Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Full-Time (This is not a remote position)

Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job Requirements

• Requires the ability to communicate effectively via verbal and written skills.
• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits.
• Detail oriented and understands basic problem solving skills.
• Related office experience and computer skills preferred via Microsoft Excel and Word products.