Patient Accounts Coordinator

ruralpsychiatryassociates; Grand Forks (ND); On-site; USD 38,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates, in Grand Forks, ND, seeks a Patient Accounts Coordinator to manage billing, claims, and patient inquiries in a mission-driven mental health care setting.

The role focuses on processing claims, verifying benefits, resolving denials, and maintaining accurate records while ensuring compliance and confidentiality within a busy office environment.

Qualifications

• Detail-oriented and highly organized in handling billing and patient accounts
• Strong communication and problem-solving abilities for insurance questions
• Able to multitask in a fast-paced healthcare office environment
• Basic computer proficiency and willingness to learn new billing systems
• Experience with medical billing, insurance claims, or EHR systems preferred
• Knowledge of medical terminology and revenue cycle processes preferred
• Maintain confidentiality and handle sensitive information professionally

Responsibilities

• Process and submit medical claims accurately and efficiently
• Verify insurance eligibility and patient benefits
• Review billing documentation and ensure proper coding and compliance
• Follow up on denied, rejected, or unpaid claims
• Work with insurance companies to resolve billing discrepancies
• Assist patients with billing questions and payment-related concerns
• Support revenue cycle operations and reimbursement processes
• Maintain accurate records and billing documentation
• Stay current on billing regulations, coding updates, and payer requirements

Skills

Detail-oriented

Organizational skills

Communication

Problem-solving

Multitasking

Basic computer skills

EHR systems experience

Medical terminology knowledge

Tools

EHR systems

Job description

Patient Accounts Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Accounts Coordinator who is detail-oriented, motivated, and ready to make a meaningful impact behind the scenes in healthcare operations.

This role is ideal for someone who enjoys problem-solving, working with insurance and billing processes, and contributing to the financial success of a mission-driven healthcare organization.

Position Details

• Full-Time
• In-Office Position – Grand Forks, ND

What You'll Do

• Process and submit medical claims accurately and efficiently
• Verify insurance eligibility and patient benefits
• Review billing documentation and ensure proper coding compliance
• Follow up on denied, rejected, or unpaid claims
• Work with insurance companies to resolve billing discrepancies
• Assist patients with billing questions and payment-related concerns
• Support revenue cycle operations and reimbursement processes
• Maintain accurate records and billing documentation
• Stay current on billing regulations, coding updates, and payer requirements

What We're Looking For

• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Ability to multitask in a fast-paced environment
• Basic computer proficiency and ability to learn new systems
• Experience with medical billing, insurance claims, or EHR systems preferred
• Knowledge of medical terminology, coding, or revenue cycle processes preferred
• Ability to maintain confidentiality and handle sensitive information professionally

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability

If you're looking for a career where your work directly supports patient care and helps expand access to mental health services in rural communities, apply today and become part of our growing team at Rural Psychiatry Associates.