Patient Accounts Coordinator

Socket.dev; Bar Harbor (ME); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical/dental/vision/ life insurance

Identity theft protection

401(k) matching

Paid time off

Wellness program with reimbursement

Tuition reimbursement

Continued education benefits

Sign-on bonus & relocation assistance

Job summary

Mount Desert Island Hospital in Bar Harbor seeks a skilled medical business office professional to manage patient accounts and vendor interactions. You will help maintain accurate billing and support the Charge Master framework while delivering responsive service to patients with inquiries.

The role requires experience in healthcare billing, AR management, and strong communication skills. A focus on accuracy and cross-team collaboration will help strengthen the hospital’s financial operations.

Qualifications

• Strong experience in medical business office or hospital billing.
• Knowledge of healthcare accounts receivable management and collections.
• Excellent customer service and interpersonal skills.
• Proficient with Word and Excel.
• Experience negotiating with vendors and reconciling fees.
• Strong math, verbal and written communication skills.

Responsibilities

• Serve as a key liaison between hospital and vendors to ensure timely communication.
• Provide responsive support to patients with account inquiries.
• Support Charge Master management accuracy.

Skills

Medical billing

Accounts receivable

Customer service

Word/Excel proficiency

Vendor management

Negotiation

Math skills

Verbal & written communication

Education

High School Graduate

Associate Business Degree Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Serves as a key connection between MDI Hospital and business office vendors, driving timely communication and efficient work-queue management. Delivers responsive support to patients with account inquiries and contributes to accurate, effective Charge Master management.

Benefits:

• competitive salary
• robust medical/dental/vision/life insurance
• identity theft protection program
• matching retirement plan
• ample paid time off
• a comprehensive award winning wellness program with reimbursement incentives
• generous tuition reimbursement
• continuing education benefits
• Some positions may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

About MDI Hospital:

Rooted in Community. Inspired by Care.

Mount Desert Island Hospital isn’t just a place where care is delivered — it’s where care begins, where it grows, and where it connects us all. Located in the heart of Bar Harbor, surrounded by the rugged beauty of Acadia National Park, MDI Hospital is deeply woven into the fabric of island life. We’re not just serving a community — we are the community.

A Place Where You Belong.

At MDI Hospital, every team member is more than a healthcare professional — they’re a neighbor, a friend, a familiar face in the grocery store or on the hiking trail. We believe that healing happens best when people feel seen, supported, and valued. That’s why we foster a workplace where everyone belongs, where voices are heard, and where your contributions truly matter.

Small Town Heart, Big Impact.

Though we serve a small, close-knit population, our reach is wide and our impact deep. We offer a full spectrum of care — from family medicine and behavioral health to emergency services and specialty care — all grounded in compassion and clinical excellence. Our partnerships with organizations like Penn Medicine and the MDI Biological Laboratory help us bring world‑class resources to our rural setting.

A Culture of Connection.

We believe that wellness is a shared journey. Whether it’s through community wellness programs, school-based health initiatives, or simply taking the time to listen, we’re here to walk alongside our patients and each other. Our team is collaborative, mission-driven, and always ready to lend a hand — or an ear.

Come Grow With Us.

Working at MDI Hospital means being part of something bigger than yourself. It means joining a team that values your well‑being, supports your growth, and celebrates your unique strengths. Whether you’re new to the island or have called it home for years, you’ll find a place here — not just to work, but to belong.

Requirements

Education, Training or Certifications Required:

High School Graduate; Associate Business Degree Preferred.

Experience Required:

Previous Medical Business Office or hospital business/billing experience. Knowledge of Healthcare accounts receivable management. Knowledge of Healthcare collections. Strong Healthcare customer service skills and interacting with people. Advanced skill level using software like Word and Excel. Experienced in dealing with Vendors and fees/reconciling. Strong NEGOTIATOR. Strong math & verbal & written language skills.

Cognitive Requirements:

Emotional maturity and strong interpersonal skills are required.

Physical Demands:

Sedentary work requiring good manual dexterity. Repetitive motions of wrists, hands, and fingers. Work involves typing, picking, grasping, stooping, kneeling, crouching, lifting up to 20 lbs., reaching and ability to move about to accomplish tasks.

Environment:

Employee subject to inside environmental conditions. Work is performed in close proximity with others. Some noise level from office machines (Printers, telephones, calculators, etc.).