Health Center Receptionist | Administrative Assistant - P

Mount Desert Island Hospital; Bar Harbor (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical/dental/vision insurance

Paid time off

Tuition reimbursement

Wellness program incentives

Possible sign-on bonus

Relocation assistance

Job summary

A community-focused health center in Bar Harbor is seeking a Health Center Receptionist | Administrative Assistant. You will be the welcoming face for patients, managing phone calls, scheduling appointments, and ensuring front office tasks are completed professionally. Ideal candidates will have a high school diploma, customer service experience, and strong typing skills. Competitive benefits and a supportive work environment are offered.

Qualifications

• Medical office experience preferred.
• Experience in customer service with face-to-face contact.
• Strong typing skills required for data entry and written communication.

Responsibilities

• Greet patients and manage phone calls.
• Schedule appointments and perform front office duties.
• Maintain professionalism while handling various tasks.

Skills

Customer Service

Typing skills

Emotional maturity

People skills

Education

High school diploma or equivalent

Job description

Description

About MDI Hospital

Rooted in Community. Inspired by Care.
Mount Desert Island Hospital isn’t just a place where care is delivered — it’s where care begins, where it grows, and where it connects us all. Located in the heart of Bar Harbor, surrounded by the rugged beauty of Acadia National Park, MDI Hospital is deeply woven into the fabric of island life. We’re not just serving a community — we are the community.

A Place Where You Belong.

At MDI Hospital, every team member is more than a healthcare professional — they’re a neighbor, a friend, a familiar face in the grocery store or on the hiking trail. We believe that healing happens best when people feel seen, supported, and valued. That’s why we foster a workplace where everyone belongs, where voices are heard, and where your contributions truly matter.

Small Town Heart, Big Impact.

Though we serve a small, close-knit population, our reach is wide and our impact deep. We offer a full spectrum of care — from family medicine and behavioral health to emergency services and specialty care — all grounded in compassion and clinical excellence. Our partnerships with organizations like Penn Medicine and the MDI Biological Laboratory help us bring world‑class resources to our rural setting.

A Culture of Connection.

We believe that wellness is a shared journey. Whether it’s through community wellness programs, school‑based health initiatives, or simply taking the time to listen, we’re here to walk alongside our patients and each other. Our team is collaborative, mission‑driven, and always ready to lend a hand — or an ear.

Come Grow With Us.

Working at MDI Hospital means being part of something bigger than yourself. It means joining a team that values your well‑being, supports your growth, and celebrates your unique strengths. Whether you’re new to the island or have called it home for years, you’ll find a place here — not just to work, but to belong.

Summary:

MDI Hospital is building a pool of qualified candidates for current and future openings at our health centers across Mount Desert Island. This posting is for individuals interested in being considered for receptionist/administrative assistant roles at any of the following locations:

• Cooper Gilmore Health Center (Bar Harbor)
• Cadillac Family Practice (Bar Harbor)
• Community Health Center (Southwest Harbor)
• Mount Desert Island Behavioral Health Center (Bar Harbor)
• Lisa Stewart Women’s Health Center (Bar Harbor)
• Northeast Harbor Health Center (Northeast Harbor)

As a Health Center Receptionist | Administrative Assistant, you will be the welcoming face of our health centers, responsible for greeting patients, managing phone calls, scheduling appointments, and performing essential front office duties with accuracy and professionalism.

Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award‑winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign‑on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non‑discrimination laws.

Requirements

Education, Training or Certifications Required:

High school diploma or equivalent.

Experience Required:

1. Medical office experience preferred.
2. Experience in Customer Service with face‑to‑face contact.
3. This position requires data entry and written communication; strong typing skills are required.

Special Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to handle multiple tasks at the same time.

Cognitive Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to handle multiple tasks at the same time.

Physical Demands:

1. Ability to sit/stand/walk for up to eight hours per day.
2. Able to perform under stress.
3. May involve extended sitting.
4. Use of VDT, hand/eye coordination (typing).

Environment:

1. May involve exposure to infectious diseases.
2. General office work hazards.