Patient Accounts Collector

Golden Valley Memorial Healthcare; Clinton (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Golden Valley Memorial Healthcare is seeking a Patient Accounts Collector to support revenue cycle by managing accounts receivable, payer follow-up, and reimbursement activities. The role emphasizes accuracy, patient service, and collaboration with payers and internal teams.

Join a team committed to compassionate care and financial integrity, with opportunities to grow within the revenue cycle and contribute to the organization’s financial performance.

Qualifications

• Strong analytical skills and attention to detail are required.
• Excellent customer service abilities and clear communication are essential.
• Ability to effectively communicate with patients, staff, and payers.

Responsibilities

• Monitor insurance accounts receivable and aging
• Follow up on unpaid claims and denials
• Investigate reimbursement issues and resolve discrepancies
• Work assigned collection accounts and pursue overdue balances
• Process credit balance resolutions promptly
• Respond to patient billing inquiries with courtesy and accuracy
• Maintain complete and organized account documentation
• Collaborate with payers and internal teams to improve outcomes
• Support reimbursement activities and assist in process improvements
• Contribute to overall revenue cycle success and financial performance

Skills

Analytical skills

Attention to detail

Customer service

Communication skills

Job description

Pay Range

$18.72 - $26.20

Schedule Information

Scheduled Weekly Hours: 40

Work Shift: M-F, 8a-5p

Find Your Golden Opportunity at Golden Valley Memorial Healthcare

Join a team where compassion, excellence, and connection guide everything we do.

At Golden Valley Memorial Healthcare, you're more than an employee. You're a valued member of a supportive organization that invests in your growth, encourages professional development, and empowers you to make a meaningful difference in the lives of our patients and communities every day.

As a Patient Accounts Collector, you'll support revenue cycle success by managing accounts receivable, insurance follow-up, and reimbursement activities.

What You'll Do

• Monitor insurance accounts receivable
• Follow up on unpaid claims and denials
• Investigate reimbursement issues
• Work assigned collection accounts
• Process credit balance resolutions
• Respond to patient billing inquiries
• Maintain account documentation
• Collaborate with payers and staff
• Support reimbursement activities
• Promote financial performance

What You'll Bring

Required Qualifications

• Strong analytical skills
• Attention to detail
• Customer service abilities
• Communication skills

Preferred Qualities

• Collections experience
• Healthcare billing experience
• Insurance claims knowledge
• Revenue cycle experience

What Success Looks Like

• Improve collection outcomes
• Reduce accounts receivable aging
• Enhance reimbursement success
• Support financial goals
• Maintain accurate documentation
• Improve customer service
• Support organizational performance
• Consistently demonstrate GVMH's Behaviors of Excellence

Why Join Us

• Revenue cycle career growth
• Team-oriented environment
• Meaningful operational impact

Education, Certifications & Licensure

Healthcare collections experience preferred

The Golden Valley Memorial Healthcare Difference

At Golden Valley Memorial Healthcare, we offer benefits and opportunities that support your well-being, growth and long-term goals.

Benefits That Support You

• Competitive pay and opportunities for additional incentives
• Generous paid time off and a focus on work-life balance
• Medical, dental and vision coverage
• Retirement benefits with employer contributions
• Tuition assistance to help you continue your education
• Career growth, leadership development and advancement opportunities
• Support for professional development and continuing education
• Employee recognition programs and a culture that values your contributions.

Your Career. Your Golden Opportunity.

Join a team where compassion, excellence and connection guide the work we do everyday. At Golden Valley Memorial Healthcare, you'll have the opportunity to grow, make a meaningful impact and help deliver the Golden Standard of Care to the communities we serve.