Patient Accounting Specialist

INTEGRIS Health; Oklahoma City (OK); On-site; USD 35,000 - 48,000; Full time

Job summary

INTEGRIS Health in Oklahoma City seeks a Patient Accounting Specialist I to join the Hospital Billing team, handling insurance claims, payments, and patient balances with accuracy and HIPAA compliance.

You will interface with payers, patients, and internal departments, ensure timely submissions, and support continuous improvement in billing processes within a large not-for-profit health system.

Qualifications

• 1 year of insurance, billing and collections or related business environment.
• May consider successful completion of 1100+ related Career Tech program (medical billing/coding or accounting/bookkeeping) in lieu of experience.
• College coursework in related field or Healthcare Certification (CRCR, CRCS, CHAA) preferred.
• Previous experience with medical terminology, basic ICD10 and CPT coding preferred.
• Previous experience using Microsoft Office programs.
• Previous experience in one of the following: billing, insurance resolution follow-up, cash posting, or customer service preferred.
• Must be able to communicate effectively in English (verbal/written).

Responsibilities

• Importing and processing of payment files, claim processing, collection of insurance or patient balances, physician charge entry.
• Maintain and manipulate multiple files or work lists as assigned.
• Communicates directly with Payers to follow-up on outstanding claims to resolve payment variances and achieve timely reimbursement.
• Provides payers with specific reasons for suspected underpayments and analyzes reasons given by payers for non-payment.
• Updates and maintains accurate information on each account with action plan for next steps to resolve.
• Effectively handles all communications, including telephone and email from payers and departments within the health system.
• Participates in continuous quality improvement efforts on an ongoing basis, establish goals with supervisors and tracking progress.
• Understands and maintains compliance with HIPAA guidelines when handling patient information.
• Understands federal and state regulations as, well as specific payer requirements and explanations of benefits, in order to identify and report billing compliance issues and payer discrepancies.
• Assists hospital and/or physician patients who come to the patient accounting office during business hours.
• Reports to the manager or supervisor of the department as assigned.

Skills

Billing & collections

Medical terminology

ICD-10 / CPT coding

Microsoft Office

English communication

Customer service

Education

Career Tech program (medical billing/coding or accounting/bookkeeping)

College coursework in related field

Healthcare Certification (CRCR, CRCS, CHAA)

Job description

Job Description

Join our team as a Patient Accounting Specialist at the INTEGRIS Health 5300 Building, in Oklahoma City, OK supporting both vendor-managed and Shared Services/Corporate Billing accounts in the Hospital Billing team.

Job Description

Join our team as a Patient Accounting Specialist at the INTEGRIS Health 5300 Building, in Oklahoma City, OK supporting both vendor-managed and Shared Services/Corporate Billing accounts in the Hospital Billing team.

Get to Know Your Team

• INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
• Take your first step toward growing your career by joining us.

Responsibilities

The Patient Accounting Specialist I general responsibilities include accurately processing healthcare claims according to payer compliance regulations. Ensuring timely claim submission and reimbursement from various third party payers and or patients, ensuring proper account documentation in the facility's billing system and pursuing follow-up efforts on aged accounts.

The Patient Accounting Specialist I responsibilities include, but are not limited to, the following:

• Responsible for importing and processing of payment files, claim processing, collection of insurance or patient balances, physician charge entry
• Maintain and manipulate multiple files or work lists as assigned.
• Communicates directly with Payers to follow-up on outstanding claims to resolve payment variances and achieve timely reimbursement.
• Provides payers with specific reasons for suspected underpayments and analyzes reasons given by payers for non-payment
• Updates and maintains accurate information on each account with action plan for next steps to resolve
• Effectively handles all communications, including telephone and email from payers and departments within the health system.
• Participates in continuous quality improvement efforts on an ongoing basis, establish goals with supervisors and tracking progress.
• Understands and maintains compliance with HIPAA guidelines when handling patient information.
• Understands federal and state regulations as, well as specific payer requirements and explanations of benefits, in order to identify and report billing compliance issues and payer discrepancies.
• Assists hospital and/or physician patients who come to the patient accounting office during business hours.
• Reports to the manager or supervisor of the department as assigned.
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
• Office environment with no known exposures to hazardous material.
• All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications

• 1 year of insurance, billing and collections or related business environment
• May consider successful completion of 1100+ related Career Tech program (medical billing/coding or accounting/bookkeeping) in lieu of experience
• College coursework in related field or Healthcare Certification (CRCR, CRCS, CHAA) preferred
• Previous experience with medical terminology, basic ICD10 and CPT coding preferred
• Previous experience using Microsoft Office programs
• Previous experience in one of the following: billing, insurance resolution follow-up, cash posting, or customer service preferred
• Must be able to communicate effectively in English (verbal/written)

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

About Us

INTEGRIS Health mission: Partnering with people to live healthier lives.

To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.

INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.