Patient Accounting & Billing Specialist II

McLaren Health Care; Shelby Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

McLaren Health Care Corporation seeks a Patient Accounting Representative II to own assigned revenue cycle tasks, including billing, payment posting, follow-up, and collections within the department.

You will review and update patient accounts, resolve insurance and balance issues, and communicate professionally with patients and providers to support accurate, timely billing and account resolution.

Qualifications

• High School Diploma or GED required.
• 3 years experience in Finance/Accounting, Customer Service or Healthcare.
• Preferred: Associate Degree in Health Care, Finance or related area; equivalent combination of education and relevant experience.
• Working knowledge of CPT, HCPCS, and ICD-10.

Responsibilities

• Performs assigned patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
• Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
• Processes, researches, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters.
• Communicates professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.
• Reviews insurance coverage, payer requirements, claim status, account balances, denials, edits, and other account information as needed to support billing, reimbursement, and compliance requirements.
• Completes data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks necessary to maintain accurate patient accounting records.

Skills

Customer service

Finance

Healthcare

Education

High School Diploma or GED

Associate Degree (Preferred)

Tools

CPT knowledge

HCPCS knowledge

ICD-10 knowledge

Job description

McLaren Health Care Corporation seeks a Patient Accounting Representative II to own assigned revenue cycle tasks, including billing, payment posting, follow-up, and collections within the department.

You will review and update patient accounts, resolve insurance and balance issues, and communicate professionally with patients and providers to support accurate, timely billing and account resolution.