Patient Accounting Architect

Rogers Behavioral Health; Oconomowoc (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled professional to oversee Cerner Revenue Cycle applications. This role requires a deep understanding of application architecture and integration efforts, alongside managing daily support and consulting with various teams to enhance revenue generation. The successful candidate will leverage their expertise in Cerner Patient Accounting and Charge Services, utilizing data analytics to support financial metrics. This position offers a dynamic work environment where your contributions will drive significant improvements in operational efficiency and patient care. Join a team that values communication, collaboration, and continuous improvement.

Benefits

Comprehensive health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flexible Spending Account (FSA)

Tuition reimbursement

Wellness programs

Employee Assistance Program (EAP)

Qualifications

• 5+ years of experience with Cerner Patient Accounting and workflows.
• Strong communication and leadership skills are essential.
• Experience with Cerner EMR software and Microsoft Office.

Responsibilities

• Oversee Cerner Revenue Cycle applications and provide technical design.
• Manage daily application support and consult with various stakeholders.
• Evaluate risks, troubleshoot issues, and advise on data integrity.

Skills

Cerner Revenue Cycle Solutions

Patient Accounting

Charge Services

Cerner Command Language (CCL)

Data Analytics

Workflow Design

Agile Methodologies

Microsoft Office

Education

Bachelor's degree in healthcare-related field or IT

Master's degree (preferred)

Tools

Cerner EMR software

ProFit Claim Manager

ProFit Business Manager

RevCycle Maintenance

Job description

Summary:

Oversees all Cerner Revenue Cycle applications, providing proactive analysis, workflow recommendations, and technical design in a highly integrated environment. This role requires a comprehensive understanding of each application's architecture and the ability to define and implement integration efforts across venues. Responsibilities include managing daily application support and consulting with systems analysts, business office staff, and hospital administration to design efficient workflows that enhance revenue generation. The role also involves providing data analytics and designing reports in collaboration with Executive Management to support financial metrics and KPIs. An in-depth knowledge of the Cerner database build is essential for troubleshooting, recommendations, and maintenance of Cerner EMR solutions organization-wide. Candidates should have strong experience with Cerner Revenue Cycle Solutions, especially Patient Accounting and Charge Services, and a good understanding of finance and accounting. Experience with Cerner Command Language (CCL) scripting is highly desirable. The role involves troubleshooting application issues, evaluating risks and defects, analyzing specifications and customizations, and advising on disaster recovery, data integrity, security, and alternative resolutions.

Job Duties & Responsibilities:

• Consult on Model workflows for Rogers Behavioral Health, including Experian, pre-billing claims, claims follow-up, denial management, and cash posting workflows.
• Participate actively and recommend improvements on key RevCycle metrics such as DNFB Days, CCR, AR Days.
• Demonstrate knowledge of configuration tools in the Cerner Patient Accounting space, including pft tools, ProFit Claim Manager, ProFit Business Manager, and RevCycle Maintenance for design and build.
• Familiarity with project timelines and expectations, including Agile methodologies for design, build, and testing. Support processes for Patient Accounting solutions are also required.
• Assist in organizational change management, help end users identify improvement opportunities, and achieve targeted outcomes.

Team and Departmental Expectations:

• Promote a respectful, honest team atmosphere through clear communication and active listening.
• Support change and value others' ideas.
• Objectively evaluate employees and provide periodic feedback.

Department Goals & Compliance:

• Communicate goals effectively.
• Maintain policies and procedures, including external agency requirements (e.g., Joint Commission, Wisconsin regulations).
• Manage backlog and educate new staff on relevant regulations and requirements.
• Support intern training as directed.

Participation and Professional Conduct:

• Participate in hospital committees and improvement teams.
• Demonstrate punctuality, preparedness, effective communication, and organizational skills.
• Contribute positively and focus on solutions.
• Maintain professionalism, respond timely, and communicate positively with all stakeholders.
• Project a professional image through attire and conduct.
• Influence departments and provide technical guidance as needed.

Education & Experience Requirements:

• Bachelor's degree in a healthcare-related field, IT, or equivalent work experience; Master's preferred.
• At least 5+ years experience with Cerner Patient Accounting and workflows.
• Excellent communication, customer focus, leadership, and integrity.
• Self-motivated and comfortable working independently.
• Experience with Cerner EMR software and proficiency in Microsoft Office.

Benefits:

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Employee share program, life/disability insurance, FSA, tuition reimbursement, wellness programs, and EAP.

Note: UHC, UMR, and HealthSCOPE Benefits publish Machine-Readable Files for Rogers Behavioral Health. For access, visit Transparency in Coverage (uhc.com).