Patient Account Specialist Senior-Onsite

Sigma Systems, Inc.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Sigma Inc. in Houston, TX is seeking a Senior Patient Account Specialist to work on-site. This role focuses on medical collection services for TLRA units and requires handling patient and client inquiries to recover accounts in compliance with guidelines.

You will leverage Epic and Meditech in daily workflows, document updates in TLRA software, and collaborate with carriers and vendors to improve patient satisfaction and collections performance.

Qualifications

• 3-5 years of experience in healthcare billing/collections or collection agency environment.
• Must have: Medical billing & collections with account resolution in a hospital setting. Insurance verification, Experience with Epic and Meditech

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
• Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
• Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
• Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.

Skills

Medical billing

Collections

Account resolution

Epic

Meditech

Patient communication

Tools

Epic

Meditech

TLRA system

Job description

9212099 Patient Account Specialist Senior-Onsite, Houston, TX, 3 Months temp to permanent
Sigma Inc. is currently looking for a Patient Account Specialist Senior to work onsite with our team in Houston, TX.

Shift Timings

Monday-Friday, 8 am - 5 pm

Summary:

• Provides medical collection services for TLRA collection units.
• Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection.
• This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines.
• Patient and client satisfaction is essential.
• Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and Client inventory.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
• Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
• Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
• Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.

Requirements:

• 3-5 years of experience in healthcare billing/collections or collection agency environment required
• *Must have: Medical billing & collections with account resolution in a hospital setting. Insurance verification, Experience with Epic and Meditech**