Patient Account Specialist

Dayton Children's Hospital; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading children's hospital is seeking a Full-Time Billing Specialist to manage billing and collection for patient accounts. This role involves direct interaction with patients, insurance companies, and regulatory bodies, ensuring accurate processing of claims. Ideal candidates will have a high school diploma and experience with billing systems like EPIC, along with strong customer service skills.

Qualifications

• 1-2 years experience required.
• Skills in typing 30-40 wpm and basic Excel.
• Knowledge of EOB preferred.

Responsibilities

• Responsible for all billing and collection activities for assigned patient accounts.
• Coordinate with payers for denied payments and ensure timely follow-up.
• Review account payments for accuracy and compliance.

Skills

Typing

Computer skills

Customer service

Education

High school diploma or GED

Tools

EPIC

Job description

Facility: Work From Home - OhioDepartment: Patient Financial ServicesSchedule: Full timeHours: 40Job Details: Responsible for all billing and collection activity for assigned patient accounts from date of initial claim submission to accurate final account payment and ultimate zero balance. This may include research and contact with patient, guarantor, insurance companies, Medicaid/Medicare and/or other third party payers. Responsible for billing of account, review of payment accuracy, account research and follow up. Efforts may include financial, clinical or demographic account correction, coordination with service providers and payers, research for denied payments, rebilling of account, coordination of benefits with guarantors and timely follow up of payment. Also may include processing of credit balances and rebilling of patient accounts as needed in order to obtain hospital payment for services. Provides oversight of assigned aging reports including credit balances and utilizes automated Health Information System(s) for account review, claim status and account documentation. Must stay current on all payer/Medicare/Medicaid billing requirements which may include attending seminars or other professional development activities. Maintain high level of accuracy and assures compliant billing of claims. Communicates payer trends impacting revenue to supervisor.

1-2 years experience. Typing 30-40 wpm, computer skills including word processing, basic excel spreadsheet, Internet use, and customer service skills.

Department Specific Job Details:

Shift

• Monday-Friday

• 8:15 am -4:45 pm

• No weekends or holidays

Education

• High school diploma or GED

Experience

• EPIC billing experience (preferred)
• Cash posting experience (preferred)
• EOB knowledge (preferred)

Education Requirements:

GED, High School (Required)

Certification/License Requirements: