Patient Account Representative

Pocahontas Memorial Hospital; West Virginia; On-site; USD 32,000 - 46,000; Full time

Job summary

Pocahontas Memorial Hospital's Business Office seeks a full-time Patient Account Representative to join our finance team in West Virginia. The role focuses on electronic billing, insurance claim follow-up, entering charges, and coding, while assisting patients with billing questions and resolving account issues.

The ideal candidate will have strong customer service skills and may have prior experience in insurance billing or billing support; training is provided where needed, and the position

Qualifications

• Minimum 1 year experience in insurance billing or customer service (preferred)
• Excellent customer service skills required
• Experience in electronic billing and claims follow-up is a plus

Responsibilities

• Process electronic billing and insurance claims follow-up.
• Enter charges and coding as needed.
• Perform cashier and switchboard operator duties.
• Assist patients with billing questions.

Skills

Customer service

Electronic billing

Insurance claims follow-up

Cashier/switchboard duties

Tools

Billing software

Job description

The Business Office at Pocahontas Memorial Hospital is looking for a full time Patient Account Representative. Job duties will be but not limited to electronic billing, follow up on insurance claims, entering charges, coding, performing duties of cashier/switchboard operator, assisting patients with billing questions. Requires excellent customer services skills. At least one year of insurance billing and customer service experience preferred but not required.

EOE