Patient Account Representative

Universal Health Services; Philadelphia (Philadelphia County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Prescription Drug Plan

401(k) Plan

Paid Time Off

Tuition Reimbursement

Career development

Job summary

Friends Hospital in Philadelphia, PA is seeking a Patient Account Representative to manage billing and collections on HIPAA-compliant claims for patient charges. This full-time role requires attention to detail and strong communication with insurance companies and patients.

The position includes verification of benefits, filing, Excel tracking, and potential travel for trainings; prior inpatient psychiatric billing and Medicare experience are preferred.

Qualifications

• High School diploma or equivalent.
• 1–3 years experience with psychiatric inpatient billing systems; Medicare billing experience is a plus.
• Cash posting experience and follow-up on paper claims appreciated.

Responsibilities

• Bill and collect HIPAA-compliant claims from insurance companies.
• Follow up on accounts within 30 days.
• Verify benefits and file insurance claims.
• Interact with patients for financial counseling; some travel may be required for trainings.

Skills

Billing experience

Medicare billing

Cash posting

Education

High School diploma or equivalent

Tools

Electronic billing systems

Job description

Responsibilities

Friends Hospital

Philadelphia, PA

Patient Account Representative

Full-time

Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking.

Visit us online at: https://friendshospital.com/

The Patient Account Representative is responsible for billing and collections of all HIPAA compliant claims to insurance companies for payment of all patient related charges and following up on accounts within 30 days. This position is also responsible for secondary billing, processing refunds, requesting allowances, recommending accounts for bad debt, write offs and referring accounts to self-pay for patient pay amounts. Other responsibilities include verification of benefits, filing, excel spreadsheets, interacting with patients when financial counseling is needed, and some travel may be involved for trainings.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Tuition Reimbursement Program
• Career development opportunities within UHS and its 300+Subsidiaries

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education

High School diploma or equivalent.

Experience

One to three years of experience with psychiatric inpatient electronic billing systems, Medicare billing experience, cash posting experience, and paper insurance billing claims follow-up preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.