Patient Account Representative

Harris Computer; Nebraska; Sur place; USD 48 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health benefits

RRSP matching

Stock options

Career development opportunities

Résumé du poste

Harris Computer in Nebraska is seeking an Accounts Receivable Specialist to manage work queues, review billing data, and respond to inquiries. You will verify completeness of billing information and pursue timely payments.

The role requires handling denied claims, aging accounts, and keeping documentation up to date while maintaining patient confidentiality. The position offers health benefits, stock options, RRSP matching, and opportunities for career development.

Responsabilités

• Manages work queue, aging lists, and claims to assure timely payment.
• Verifies completeness and accuracy of billing data and revises errors.
• Reads and interprets denied claims to resolve discrepancies and resubmit appeals.
• Reviews aging accounts to collect amounts due or initiate escalation for collections.
• Maintains and verifies remittances meet contractual obligations.
• Audits patient accounts and refers adjustments for non-covered or out-of-network procedures.
• Answers inquiries and resolves patient account questions; contacts patients for information.
• Maintains confidentiality of health, proprietary, and employee information.
• Responds promptly to service requests and meets commitments.
• Supports department processes, programs, and the working environment in line with company values.
• Performs other duties as assigned.

Connaissances

Customer interactions

Confidentiality

Attention to detail

Description du poste

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $48,000.00 USD to $50,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.