Patient Account Representative

Harris Computer; Iowa; On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Stock options

Career development opportunities

Job summary

Harris Computer in Iowa seeks a billing specialist to manage accounts receivable and ensure timely payments. You will handle aging queues, verify billing data, and resolve denied claims with appeals when needed. The role requires maintaining confidentiality and professional client interactions.

The position offers health benefits, RRSP matching, stock options, and career development opportunities, with a salary range of $48,000–$50,000 per year.

Qualifications

• Experience with medical billing and accounts receivable processes.
• Strong attention to detail and data accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Manage work queue, aging lists, and claims correspondence to ensure timely payment of accounts.
• Verify completeness and accuracy of billing data; correct errors as needed.
• Interpret denied claims to resolve discrepancies and file appeals when required.
• Review aging accounts and pursue collections per guidelines; escalate when appropriate.
• Maintain filing and documentation; verify remittances meet contractual obligations.
• Audit patient accounts and address discrepancies; determine adjustments for non-covered procedures.
• Handle incoming calls; answer inquiries and resolve account questions.

Job description

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $48,000.00 USD to $50,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.