Patient Account Rep - FT

Northern Montana Health; Havre (MT); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

403(b) option

Job summary

Northern Montana Health in Havre, MT is seeking a credit and collections specialist to check medical claims status with insurers and work with patients to resolve outstanding balances.

Responsibilities include coordinating patient financial assistance documents, researching moved or missing addresses, and ensuring accurate account maintenance.

Qualifications

• High school diploma or equivalent.
• Computer literate, good organizational skills, effective communication skills and ability to learn quickly and be assertive.

Responsibilities

• Check medical claims status with insurance companies on claims filed for Northern Montana Health Care.
• Work with patients to resolve accounts with patient responsibility.
• Coordinate patient financial assistance documents and research patients who moved or left no forwarding address.

Skills

Communication skills

Organizational skills

Computer literacy

Assertiveness

Education

High school diploma

Job description

About Northern Montana Hospital

Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals who are dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, with state-of-the-art diagnostic imaging and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. The private patient rooms on the 5th floor Medical/Surgical Department boast views from every window.Administration, staff, and medical providers are committed to delivering high quality, comprehensive health care services to the people of the Hi-Line communities of Montana.

Specialties of our active staff of doctors include Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology and Women's Health.

For the convenience of our patients, we also host visiting physicians at our clinics in the areas of:CardiologyNeurologyPediatric PulmonologyUrologyRadiation OncologyNephrologyEndocrinologyOptometry

About the role

Welcome to the exciting world of credit and collections; a field that can open doors to many career opportunities! This position will be assigned the responsibility of checking medical claims status with insurance companies on claims filed on behalf of Northern Montana Health Care as well as working with patients to resolve their accounts on which there is patient responsibility. Other duties include, but are not limited to, coordinating patient financial assistance documents and researching patients that have moved and left no forwarding address.

Qualifications

• High school diploma or equivalent.
• Computer literate, good organizational skills, effective communication skills and ability to learn quickly and be assertive.
• This position is subject to a credit check based on the Fair Credit Reporting Act.

• Health, dental, life, and FLEX/HSA benefits available with 403-b option.

Salary is commensurate with up to 10 years of experience.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Applicants requiring accommodation(s) during the application or interview process are encouraged to contact us at [e-mail] or 406-262-1401. Requesting an accommodation is voluntary and will not negatively affect your application. All requests will be kept confidential. NMH will not sponsor applicants for work visas for this job.