Patient Account Rep (Follow-Up)

Medlinkhealth Anesthesia Associates; Camden (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Medlinkhealth Anesthesia Associates is seeking a Patient Account Representative – Follow-Up / Cash Posting to support hospital billing operations in New Jersey. The role requires 2–3 years of hospital billing experience and a high school diploma or equivalent.

You will follow up on insurance claims and denials, verify patient eligibility, and communicate with patients and insurers regarding COB issues and copays.

Qualifications

• 2–3 years hospital billing experience.
• Strong communication and problem-solving abilities.
• Ability to verify patient eligibility and explain COB issues.

Responsibilities

• Follow up on insurance claims, underpayments, and denials.
• Work with commercial payors, including Aetna, UnitedHealthcare, Horizon, and IBX.
• Verify patient eligibility with insurance companies.
• Communicate with patients and insurers regarding copays, deductibles, denials, and Coordination of Benefits (COB) issues.
• Resolve patient accounts accurately and promptly.
• Provide excellent customer service.

Skills

Hospital billing knowledge

Insurance claim follow-up

Customer service

Education

High school diploma or equivalent

Job description

Patient Account Representative – Follow-Up / Cash Posting

Requirements:

• 2–3 years of hospital billing experience.
• High school diploma or equivalent required.

Key Responsibilities:

• Follow up on insurance claims, underpayments, and denials.
• Work with commercial payors, including Aetna, UnitedHealthcare, Horizon, and IBX.
• Verify patient eligibility with insurance companies.
• Communicate with patients and insurers regarding copays, deductibles, denials, and Coordination of Benefits (COB) issues.
• Resolve patient accounts accurately and promptly.
• Provide excellent customer service.