Patient Account Registrar Outpatient Therapy

Prime Healthcare; Mesquite (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at an award-winning hospital committed to quality and compassion. As a Patient Account Registrar, you will play a vital role in ensuring smooth patient admissions by gathering essential information and communicating effectively with patients. This position offers a fantastic opportunity to work in a supportive environment where your skills in customer service and communication will shine. Be part of a community that values excellence and strives to make a difference in the lives of others. If you're ready to contribute to a leading healthcare facility, this is the perfect opportunity for you!

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Must maintain proficiency in medical terminology.

Responsibilities

• Interview patients to obtain demographics and insurance information.
• Communicate effectively with patients of all ages.
• Input and retrieve data using a computer.

Skills

Effective communication skills

Customer service experience

Analytical skills

Problem-solving skills

Knowledge of medical terminology

Education

High School Graduate or GED Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Dallas Regional Medical Center is a 202-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization, and imaging. The hospital is the only Certified Stroke Center, Accredited Chest Pain Center, and Labor and Delivery Unit in the area. In addition, Dallas Regional is the only Trauma Center for 13 miles, and was the first Accredited Geriatric Emergency Room in Dallas County. The hospital has received Healthgrades Patient Safety Excellence Awards, 15 Healthgrades Five-Star ratings over the past three years, and Straight "A" Hospital Safety Grades from The Leapfrog Group since 2018. For more information, visit www.dallasregionalmedicalcenter.com.

Company is an equal employment opportunity employer. It prohibits discrimination and harassment against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other protected basis under applicable laws. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Account Registrar interviews patients or their representatives to obtain demographics, secures insurance information, eligibility, benefits, and authorizations. Works closely with all facets of the Physical Therapy department. Must operate a computer to input and retrieve data. Communicates effectively with patients of all ages, utilizing age-specific techniques from neonatal to geriatrics. Maintains proficiency in medical terminology. May be assigned special projects with specific completion deadlines.

Qualifications

EDUCATION, EXPERIENCE, TRAINING: 1. Previous hospital experience as an admissions representative preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills. 4. Ability to multi-task and prioritize to meet deadlines. 5. Analytical and problem-solving skills. 6. Customer service experience required. 7. High School Graduate or GED Equivalent required (effective 4/1/14 for all new hires).